Andreia Galetta
Orlando,FL
Summary
Achieve industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
29
29
years of professional experience
Work History
Marketing Executive
Marriott Vacations Worldwide Corp.
Orlando, FL
04.2017 - Current
- Developed and implemented targeted digital strategy to improve business performance.
- Communicated marketing strategy and campaign performance to verify alignment with senior management objectives.
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
- Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
- Traveled to promote current programs and identified areas for future growth.
- Identified value propositions and key messages for all of company's marketing campaigns.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
Sales Manager
Novartis
São Paulo , SP
05.2005 - 03.2007
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Regional Sales Manager
Santander Bank
São Paulo , SP
04.1996 - 11.2005
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Enforced quality of products, service and customer support, ensuring comportment with cultural idiosyncrasies.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Grew revenue opportunities by orchestrating resources and multi-tasking to accomplish sales goals in diverse industries.
Education
Catholic University of Santos
Law School 02.2001
No Degree - Real Estate
School of Real Estate
Orlando, FL03.2014
Pharmaceutical Sales - Pharmaceutical Marketing And Management
NAPSRX Pharmaceutical Sales
CNPR CERTIFICATER 07.2017
Skills
- Relationship building and retention
- Accomplished manager
- Promotions
- Sales Strategies
- Strategic thinker
- Persuasive
- Marketing plans
- Presentations
- Sales training
- Business Case Development
- Strategic marketing
- Product marketing specialist
- Special events planning
- Creative and innovative
- Marketing Plan Development
- Prospect Targeting
Timeline
Marketing Executive
Marriott Vacations Worldwide Corp.
04.2017 - Current
Sales Manager
Novartis
05.2005 - 03.2007
Regional Sales Manager
Santander Bank
04.1996 - 11.2005
Catholic University of Santos
No Degree - Real Estate
School of Real Estate
Pharmaceutical Sales - Pharmaceutical Marketing And Management
NAPSRX Pharmaceutical Sales