Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Andreia Meneses

Linden,NJ

Summary

Seasoned and proactive operations leader with over 20 years of hands-on experience driving excellence in team performance, facility services, and client satisfaction. Renowned for inspiring teams, streamlining operations, and elevating service standards in fast-paced, high-stakes environments. Known for leading with empathy, executing with precision, and communicating with impact. Trilingual professional with a powerful blend of people skills and operational acumen.

Overview

27
27
years of professional experience

Work History

Lead Supervisor

Bella Casa Cleaning
03.2022 - Current
  • Spearhead operations for a 25-member custodial team across diverse sites, consistently achieving high performance and client satisfaction.
  • Reengineered custodial area assignments to drive workflow efficiency and reduce redundancy.
  • Conduct weekly audits to ensure seamless inventory flow and adherence to cleaning protocols.
  • Designed and launched advanced sanitizing procedures during the pandemic, prioritizing health and safety on critical touchpoints.
  • Lead end-to-end hiring, onboarding, and coaching processes—cultivating a cohesive, motivated team.
  • Represent company interests during daily client interactions and manage all payment collections.

Maintenance Supervisor

L’ORÉAL
04.2021 - 01.2022
  • Directed daily operations for an 80-person unionized team (32BJ SEIU) in a high-profile manufacturing environment.
  • Engineered cleaning schedules and deep-cleaning project plans to ensure optimal facility hygiene and compliance.
  • Managed all facets of team operations: payroll, hiring, shift scheduling, materials handling, and more.
  • Championed safety culture through daily toolbox talks and PPE inspections—enhancing workplace safety.
  • Maintained strong compliance by conducting detailed building inspections and implementing corrective measures.

General Manager

Lisbon Cleaning Inc.
05.2014 - 12.2019
  • Oversaw flagship client operations (United Airlines at Newark Airport), managing a 200+ unionized workforce with precision.
  • Directed large-scale scheduling, PTO, payroll, and training—ensuring seamless day-to-day performance.
  • Ensured 100% compliance with Port Authority of NY/NJ regulations, including staff credentialing and security training.
  • Led onboarding initiatives, conflict resolution, and union grievance support with professionalism and diplomacy.
  • Maintained high visibility across operations through daily walkthroughs and hands-on leadership.

Human Resources Clerk

03.1998 - 04.2010
  • Delivered essential HR administrative support across hiring, onboarding, and staff credentialing processes.
  • Coordinated new hire applications and renewals for Port Authority (SIDA) security credentials.
  • Facilitated mandatory security training programs and oversaw all workers’ compensation claims.
  • Played a key role in ensuring operational continuity through accurate documentation and cross-functional coordination.

Education

High School Diploma -

East Side High School
Newark, NJ
05-1995

Skills

  • Operational Leadership & Strategic Planning
  • High-Performance Team Management
  • Client Relationship & Retention
  • Staff Training & Development
  • Payroll, Scheduling & HR Support
  • Quality Control & Compliance
  • Vendor Relations & Purchasing
  • Fluent in English, Portuguese & Spanish
  • Team leadership
  • Facility management
  • Staff discipline
  • Staff development
  • Budget management

Languages

English
Full Professional
Portuguese
Full Professional
Spanish
Full Professional

References

References available upon request.

Timeline

Lead Supervisor

Bella Casa Cleaning
03.2022 - Current

Maintenance Supervisor

L’ORÉAL
04.2021 - 01.2022

General Manager

Lisbon Cleaning Inc.
05.2014 - 12.2019

Human Resources Clerk

03.1998 - 04.2010

High School Diploma -

East Side High School

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