Andreia Negri Boschert
Administrative Assistant
Westerville,Ohio
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
25
25
years of professional experience
27
27
years of post-secondary education
Work History
Office Manager
Ferreira Contracting LLC
05.2023 - 02.2024
- Interacted with customers by phone, email to provide information, sales proposals, invoices, contract agreement, renovation work schedule, etc.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Maintained and updated office records, both digital and physical.
- Purchased and maintained office supplies.
- Compiled and analyzed data to produce reports.
- Monitored and tracked budgets and expenses.
- Created and maintained detailed records of all office activities.
- Reported to Accountant monthly sales-tax return, and annual income tax.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Managed account and perform bookkeeping.
- Developed strong relationship with across-functional sub-contractors.
- Coordinated bank deposits weekly.
- Created, maintained and updated filing systems for paper and electronic documents
- Delivered performance reviews, recommending additional training or advancements
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Coached new hires on company processes while managing employees to achieve maximum production
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Set aggressive targets for employees to drive company success and strengthen motivation
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Established team priorities, maintained schedules and monitored performance
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Assisted in organizing and overseeing assignments to drive operational excellence
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Assistant Manager
A&M Rocha Cleaning Service LLc
03.2022 - 04.2023
- Manage payroll process for housekeeping team.
- Manage accounts and perform bookkeeping.
- Attend periodic staff meetings in order to develop ideas to enhance service offerings.
- Identify new business opportunities and raise these with cleaning manager.
- Maintain efficient and accurate records for quality and cost control.
- Answer company main phone number (line) and direct calls to appropriate departments.
- Plan and maintain work schedules at multiple client facilities.
- Provide administrative assistance to manager; sales proposals, appointment set up, follow up correspondence.
- Manage records and information, create reports per management team requests.
- Perform other office tasks (replenish office supplies, etc.).
- Complete weekly schedule for cleaning staff.
- Interview new staff.
- Keep track of inventory needs.
- Assist with administrative tasks as needed.
- Maintain quality standards.
- Prepare annual income tax.
- Develop strong relationship with across-functional team.
Administrative Assistant
Danieli's Cleaning Service LLc
08.2021 - 03.2022
- Data entry into software, invoicing, spreadsheets for data collected.
- Assisting with payroll functions and other duties as assigned.
- Scheduling and maintaining communication with staff.
- Developing and updating relevant spreadsheets for data collected.
- Do basic bookkeeping, and complete bank transitions.
- Assist manager with general tasks.
Administrative Assistant
One Hope Community Church Of The Nazarene
03.2019 - 12.2020
- Paid vendor invoices and track bank account balances.
- Coordinated bank deposits and report financial results on regular basis to leadership team.
- Developed monthly financial statements, including cash flow, profit and loss statements, and balance sheets.
- Monitored office expenses and enter cash receipts into system Quickbooks.
- Maintained office supplies by checking inventory and ordering items as needed.
- Answered incoming calls, emails and reports when appropriate.
- Prepared monthly meeting report.
- Managed leadership team agenda.
Training and Development Sr. Specialist
Owens Corning
04.2012 - 12.2016
- Built and managed relationships with key clients and partners to drive growth.
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Assisted with developing effective training policies and procedures to improve operations.
- Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.
- Offered coaching and resources to help program participants maintain progress and achieve goals.
- Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
- Verified accuracy and effectiveness of reporting processes, effectively using LMS to track and model data for management review.
- Supported department leadership in implementing new policies, procedures and controls.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Recruitment, training and development.
- Prepare internal and external audits for company, tracking management systems ISO 9001, OHSAS 18001, ISO 14001.
- Leader of TPM Program - Education and Training Pillar and PFL (People Leadership Fundamentals).
- Led coaching program for leaders.
Training Analyst
Martinrea Honsel Brasil
05.1999 - 07.2011
- Create and oversaw operational training programs.
- Develop and implemented successful onboarding program.
- Develop job-specific competencies and performance standards.
- Establish and maintained quality control standards.
- Provide coaching and mentoring to employees.
- Conduct needs assessments to identify gaps in performance and develop targeted learning solutions.
- Develop and executed performance management programs to increase employee engagement and productivity.
- Analyze and evaluate training effectiveness and program outcomes.
- Recruitment, training and development.
- Internal and external audit based on automotive rules and certifications.
- Develop of salary plan.
- Support lean manufacturing projects and Six Sigma Program.
Education
Professional Certificate - Personal & Professional Coaching
Brazilian Coaching Society
Brazil 01.2014 - 07.2014
MBA - Business Administration
INPG - Business School
Brazil 01.2004 - 12.2005
Bachelor of Administrative Studies - Business Administration
Institution Hoyler
Brazil 01.1999 - 12.2023
Skills
Expense Reporting
undefinedTimeline
Office Manager
Ferreira Contracting LLC
05.2023 - 02.2024
Assistant Manager
A&M Rocha Cleaning Service LLc
03.2022 - 04.2023
Administrative Assistant
Danieli's Cleaning Service LLc
08.2021 - 03.2022
Administrative Assistant
One Hope Community Church Of The Nazarene
03.2019 - 12.2020
Professional Certificate - Personal & Professional Coaching
Brazilian Coaching Society
01.2014 - 07.2014
Training and Development Sr. Specialist
Owens Corning
04.2012 - 12.2016
MBA - Business Administration
INPG - Business School
01.2004 - 12.2005
Training Analyst
Martinrea Honsel Brasil
05.1999 - 07.2011
Bachelor of Administrative Studies - Business Administration
Institution Hoyler
01.1999 - 12.2023
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