ANDREINA CABRERA
Dacula,GA
Summary
Accomplished DIRECTORA DE OPERACIONES at GLOBAL SERVICES V&B C.A, I excel in strategic planning and operational efficiency, driving organizational growth. My leadership fostered a team-oriented environment, enhancing performance and customer service management. Achieved a notable increase in operational productivity by implementing effective process improvements and strategic oversight.
Overview
13
13
years of professional experience
Work History
DIRECTORA DE OPERACIONES
GLOBAL SERVICES V&B C.A
06.2019 - 01.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
ASISTENTE ADMINISTRATIVO
ORGANIZACION BIENESTAR C.A
01.2015 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
SUPERVISORA DE ALMACEN
CROVEN C.A
02.2011 - 11.2014
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Kept detailed records of inventories and merchandise inventory transactions.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Managed merchandise inventory transactions.
Education
High School Diploma -
UNIDAD EDUCATIVA EL GRAN PROCER
VENEZUELA07.2001
Skills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
- Process Improvements
- Performance Analysis
- Teamwork and Collaboration
- Decision-Making
- Customer Service Management
- Employee Relations
- Performance Improvements
- Performance Evaluation and Monitoring
- Organizational Structuring
- Staff Scheduling
- Scheduling
- Department Oversight
- Inventory Tracking and Management
- Logistics
Languages
Spanish
Native or Bilingual
Timeline
DIRECTORA DE OPERACIONES
GLOBAL SERVICES V&B C.A
06.2019 - 01.2024
ASISTENTE ADMINISTRATIVO
ORGANIZACION BIENESTAR C.A
01.2015 - 12.2018
SUPERVISORA DE ALMACEN
CROVEN C.A
02.2011 - 11.2014
High School Diploma -
UNIDAD EDUCATIVA EL GRAN PROCER
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