Summary
Overview
Work History
Education
Skills
Certification
Languages
Education and Training
Timeline
Generic

Andreina Etayo

Aubrey,TX

Summary

Proficient Legal Assistant with a solid background in legal document drafting and case management. Exceptional organizational skills streamline office operations and ensure meticulous handling of confidential information. Demonstrated success in supporting complex legal cases and fostering effective teamwork.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Insurance Sales Agent

Curiman Brokers Group. Phone (832) 303-4137)
2030 N Loop W Fwy. #225, Houston, TX
01.2019 - Current
  • Upsold products to policyholders and potential new clients.
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Offered policy guidance and management to promote asset protection.
  • Gave sales presentations, negotiated contracts and promoted services to customers.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Maintained pleasant and cordial attitude, remaining calm when issues arose.
  • Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
  • Conducted research to identify ideal coverage options for customers.
  • Fulfilled requests for title documentation, letters of permission and insurance claims.

Legal Assistant

Mignucci Law Firm PLC Phone: (972)-822-0899
14180 N. Dallas Parkway, Suite 714, Dallas , TX
01.2024 - 06.2025
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained up-to-date knowledge of changing laws, regulations, policies, and procedures related to contracting activities.
  • Researched relevant statutes, regulations and case law for use in determining liability or damages.
  • Maintained detailed records of all activities relating to personal injury protection claims processing.
  • Provided expert testimony in court proceedings related to personal injury cases.
  • Provided advice and assistance regarding legal issues surrounding personal injury protection claims.
  • Reported any accidents or incidents involving personal injury, property damage or cargo loss immediately upon occurrence.
  • Assessed damages for personal injury cases and set reserves accordingly.
  • Represented clients in personal injury claims before insurance companies or courts.
  • Proofread documents prepared by lawyers before they are filed with the court.

Private Nanny

Amber Martin. Phone (214) 957-0825
Plano, TX
06.2022 - 12.2024
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Monitored indoor and outdoor playtime by guiding activities, while watching for dangers.
  • Regulated children's schedules to balance rest, learning, and play.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Transported children to and from school, extra-curricular activities, and playdates.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Documented and communicated daily reports outlining each child's daily activities.
  • Cooked nutritious meals to promote a healthy diet and nutrition.
  • Assisted children with homework assignments, and promoted cognitive problem-solving.
  • Planned recreational activities to enhance physical development, and explore stimulating exercises.
  • I dropped off and picked up the children from school and extracurricular commitments.
  • Helped children discover enrichment activities to inspire imagination and creativity.

Private Spanish Tutor

Karen Littleton. Phone (602) 380-5274
, TX
03.2017 - 03.2019
  • Helped two kids with varying ranges of proficiency in Spanish language through challenging and stressful aspects of academic units.
  • Opened cultural windows into Spanish-speaking world to expose the kids to traditions, norms and nuances.
  • Instructed students using advanced methods to read, write and speak Spanish language.
  • Helped the kids understand rules of Spanish language, Spanish dialects and how Spanish differs from English.
  • Created unique opportunities to help the kids understand Spanish culture with plays games and cooking favorite recipe.

Tutor Time Learning

David Begis
Frisco, TX
10.2008 - 10.2009
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Read aloud and played alphabet games to encourage early literacy.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Developed and enforced positive strategies to encourage good behavior.
  • Observed behavioral issues to alert parents or guardians.
  • Escorted children on outings and trips to promote enrichment and maintain safety.
  • Read stories to children and taught painting, drawing and crafts.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Kept records of over 8 students' progress, detailing behavioral, emotional, academic and social growth.

Peppers Teacher and Infant Teacher

Preston Kiddie Kollege. Phone (214) 618-9885
4438 Legendary Dr. Frisco, TX
08.2007 - 09.2009
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Openly exchanged ideas and materials with coworkers.
  • Made and distributed nutritious snacks by preparing and dividing into portions.
  • Incorporated music, art and theater into lesson planning.
  • Assisted students with caring for personal hygiene requirements.
  • Monitored classrooms, halls and eating areas to maintain student safety.
  • Managed schedule of group activities, special events and class field trips.
  • Completed morning classroom and play area opening duties.
  • Placed supply orders, organized materials and restocked items.

Senior Caregiver

Priscilla Bell. Phone (972) 353-2637
Lewisville, TX
09.2007 - 05.2009
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recognized emergencies and notified paramedics and family members.
  • Laundered clothing and bedding to prevent infection.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Documented patient information, treatment provided and vitals in patient charts.

Housekeeper

Susie Cox . Phone (469) 231-9244
Dallas, TX
06.2003 - 06.2008
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping.
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Followed safety procedures when handling materials and discarding waste.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.

Customer Sales Representative

Merkafon
Plano, TX
06.2002 - 02.2006
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
  • Audited customer account information to identify issues and develop solutions.
  • Maintained comprehensive understanding of company offerings to drive consistent sales during routine service touches.
  • Gave customers quotes based on potential sales.
  • Negotiated prices and sales contracts.
  • Built and deepened relationships with account representatives to support long-term company objectives.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Performed cost-benefit analysis of potential products and customers to make effective sales strategy decisions.
  • Consulted with customers regarding needs and addressed concerns.
  • Processed customer account changes with proprietary software.
  • Explained company offerings to promote products and services to clients.

Administration Manager

Eurobank
Caracas, Venezuela
06.1997 - 12.2002
  • Organized workflows to improve efficiency and reduce operating costs.
  • Created and maintained operations manual to document systems and standards.
  • Prepared detailed spreadsheets of weekly and monthly sales statistics and expenses.
  • Built and implemented systems for lead generation, client management and office operations.
  • Managed corporate digital marketing activities and handled e-newsletters, website and social media accounts.
  • Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
  • Delivered comprehensive training to maintain compliance requirements.
  • Monitored office inventory to maintain supply levels.
  • Communicated job expectations and trained staff to promote team building and discipline.
  • Identified and solved problems to enhance management and business direction.
  • Directed and oversaw office personnel activities.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Organized and maintained documents, files and records.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Analyzed and identified improvements to implement in department systems and controls.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments.
  • Directed administrative professional teams and assessed individual progress and efficiency.

Banking Statistical Analyst

Eurobank
Caracas, Venezuela
11.1995 - 09.1998
  • Interpreted sets of data and identified tends and relationships.
  • Extracted and organized raw data.
  • Develop statistical modeling and graphic analysis software programs.
  • Maintained historical data by organizing and filing statistical reports.
  • Presented data by computer readouts, graphs, charts, tables and written reports.
  • Developed and implemented data collection strategies to streamline processes and support accuracy.
  • Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
  • Identified and proposed recommendations, enhancing technology capabilities.

Education

Master of Financial -

Santa Maria University
Caracas-Venezuela
04.1998

Associate in Bank And Finance -

College Academy Rodolfo Loero Arismedi
Caracas-Venezuela
06.1992

High School Diploma -

Cecilio Acosta High School
Caracas-Venezuela
06.1988

Skills

  • Insurance Sales Strategy
  • Cross-Selling and Upselling
  • Policy Adjustment Knowledge
  • Email Marketing
  • Asset Protection Expertise
  • Customer Follow-Up
  • Marketing Strategy Development
  • Policy Renewals
  • Insurance Coverage Verification
  • Claims Information Gathering
  • Client Prospecting
  • Underwriter Selection
  • Underwriter Collaboration
  • Client Interviews
  • Policyholder Communication
  • Policy Changes
  • Persuasive Negotiation
  • Client Account Management
  • Legal research
  • Contract management
  • Document management
  • Case management
  • Personal injury law
  • Client communication
  • Record keeping
  • Regulatory compliance
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management
  • Problem solving
  • Conflict resolution
  • Written communication
  • Risk management
  • Microsoft office
  • Case management support
  • Document drafting
  • Client billing
  • Legal research and writing
  • Daily docket reports
  • Client relations
  • Notary public
  • Troubleshooting complex problems
  • Document filing
  • File organization
  • Data management
  • Order and request filing
  • Client service and support

Certification

  • General Lines License - 2025-2026
  • Health & HMO Training - 2024-2025

Languages

3,2,

Education and Training

other,other,other

Timeline

Legal Assistant

Mignucci Law Firm PLC Phone: (972)-822-0899
01.2024 - 06.2025

Private Nanny

Amber Martin. Phone (214) 957-0825
06.2022 - 12.2024

Insurance Sales Agent

Curiman Brokers Group. Phone (832) 303-4137)
01.2019 - Current

Private Spanish Tutor

Karen Littleton. Phone (602) 380-5274
03.2017 - 03.2019

Tutor Time Learning

David Begis
10.2008 - 10.2009

Senior Caregiver

Priscilla Bell. Phone (972) 353-2637
09.2007 - 05.2009

Peppers Teacher and Infant Teacher

Preston Kiddie Kollege. Phone (214) 618-9885
08.2007 - 09.2009

Housekeeper

Susie Cox . Phone (469) 231-9244
06.2003 - 06.2008

Customer Sales Representative

Merkafon
06.2002 - 02.2006

Administration Manager

Eurobank
06.1997 - 12.2002

Banking Statistical Analyst

Eurobank
11.1995 - 09.1998

Master of Financial -

Santa Maria University

Associate in Bank And Finance -

College Academy Rodolfo Loero Arismedi

High School Diploma -

Cecilio Acosta High School

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