Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Andreina Grullon

Naples,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

9
9
years of professional experience

Work History

Personal Assistant/Receptionist

Jv International Enterprises
01.2019 - 07.2023
  • Supported a busy entrepreneur in various capacities, managing emails, phone calls, and correspondence.
  • Coordinated personal and professional appointments, optimizing the schedule for maximum productivity.
  • Handled personal tasks, such as managing household expenses, coordinating repairs, running errands such as grocery shopping and organizing social events.
  • Managed a variety of administrative tasks, including document preparation, data entry, and filing.
  • Maintained an organized office and living space, ensuring efficiency and a positive work environment.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.


Receptionist

Footprints Property Management
02.2014 - 12.2018
  • Greeted and assisted visitors in a professional and friendly manner, creating a positive first impression.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Coordinated scheduling and appointments, ensuring efficient use of time and resources.
  • Handled incoming and outgoing mail, packages, and deliveries with accuracy and attention to detail.
  • Maintained a clean and organized reception area, contributing to a professional and welcoming environment.
  • Assisted with administrative tasks, including data entry, filing, and preparing reports.
  • Responded to inquiries from clients, customers, and staff with a focus on providing excellent customer service.

Education

Nutrition, Associate in Science -

Passaic County Community College
Passaic County, New Jersey

High School Diploma -

Lehman High School
Bronx, New York

Skills

  • Great organizational skills
  • Excellent work ethic
  • Solution focused
  • Attention to detail,
  • Fast learner
  • Bilingual (English/Spanish)
  • Microsoft Office Proficiency

Community Service

  • Phi Theta Kappa member.
  • Church secretary.
  • High school teacher assistant and tutoring.
  • Fundraising for Save Darfur campaign which included cleaning up of parks.
  • Arista: National Honor Society Member, perfect attendance, and mathematics achievement awards.

Timeline

Personal Assistant/Receptionist

Jv International Enterprises
01.2019 - 07.2023

Receptionist

Footprints Property Management
02.2014 - 12.2018

Nutrition, Associate in Science -

Passaic County Community College

High School Diploma -

Lehman High School

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Andreina Grullon