Andreka Jones
New Albany,MS
Summary
Being a highly efficient and dependable employee that is well established in fast-paced and challenging environments is a great skill to have about yourself. The willingness to take on added responsibilities within the workforce to be promoted to a higher position, such as a crew leader or a manager says a lot about myself. Hard work and passion for seeking higher positions will give many others and myself more knowledge and skill to add to what have already been experienced in the work field. In all the 10+ years worked, the demand for more hardworking employees that are ready to help the team achieve company goals have grown significantly. So in a maximin of six months the urge to seek and maintain a full-time position in a totally different workforce area that offers professional challenges using inter-personal skills, excellent time management and problem-solving skills will be complete. CMAA class pending December 2023.
Overview
9
9
years of professional experience
Work History
Crew Member
Wendy's
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Key Holder
Dollar General
07.2021 - 02.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Submitted reports to senior management to aid in business decision-making and planning.
Material Handler
S&A Industries
02.2021 - 06.2021
- Verified documentation and condition of freight to assure quality standards were achieved.
- Maintained clean, orderly work environment free of hazards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Crew Member
Wendy's
09.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Filled out daily shift log..
- Documented customer orders and conveyed special requests to kitchen staff.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Assisted other team members to achieve goals.
Processor
Dirt Cheap Warehouse
07.2018 - 06.2019
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Maintained accurate records.
- Collaborated with other departments to optimize production workflows.
Sales Associate
Dollar General
12.2016 - 07.2017
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Monitored customers for signs of security concerns and escalated issues to management.
Material Handler
Diversity Vuteq
10.2016 - 12.2016
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maintained clean, orderly work environment free of hazards.
Restaurant Cashier
Taco Bell
05.2015 - 12.2015
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Restaurant Waitress
Tallahatchie Gourmet
08.2014 - 12.2014
- Cultivated warm relationships with regular customers.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
New Albany High School
New Albany, MS05.2016
Skills
- Speaking
- Company Standards
- Active Listening
- Willingness to Learn
- Clear Communication
- Multitasking Strengths
- Documentation and Recordkeeping
- Excellent People Skills
- Team Member Development
- Customer Service
- Time Management
Timeline
Crew Member
Wendy's
03.2022 - Current
Key Holder
Dollar General
07.2021 - 02.2022
Material Handler
S&A Industries
02.2021 - 06.2021
Crew Member
Wendy's
09.2019 - 01.2020
Processor
Dirt Cheap Warehouse
07.2018 - 06.2019
Sales Associate
Dollar General
12.2016 - 07.2017
Material Handler
Diversity Vuteq
10.2016 - 12.2016
Restaurant Cashier
Taco Bell
05.2015 - 12.2015
Restaurant Waitress
Tallahatchie Gourmet
08.2014 - 12.2014
High School Diploma -
New Albany High School