Andres Alvarez
Jurupa Valley,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
General Manager
Best Buy
01.2016 - Current
- Develop and implement strategies to increase sales and profitability for store and Micromarket, aligned with Marketplace and Company expectations.
- Manage performance and development, employee reviews, oversee schedules, and responsible for customer experience.
- Maximize efficiencies by coaching and mentoring leaders, including Shift Leads, down to line level Advisors.
Assistant Manager: Sales and Operations
Best Buy
08.2006 - 01.2016
- Trained new associates in successful Sales and Operations performance strategies.
- Effective Schedule writing, employee development and P&L managment.
- Coached associates in company strategies, improving customer experience, and selling techniques, significantly increasing customer satisfaction ratings.
Skills
- Schedule Management
- Expense Control
- Business Administration
- Shrink Management
- Microsoft Office
Languages
Spanish
Full Professional
Timeline
General Manager
Best Buy
01.2016 - Current
Assistant Manager: Sales and Operations
Best Buy
08.2006 - 01.2016