Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andres Arredondo

El Cajon,CA

Summary

Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

SPACE Bar San Diego LLC
San Diego, CA
04.2017 - 01.2025
  • Oversaw all operations of the business.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Worked with local distributors and set beverage orders weekly.
  • Coordinated and booked live talent (bands and DJs) weekly to generate more revenue.
  • Handled scheduling and payroll.
  • Maintained locations' health standards at their highest to ensure health code compliance and customer satisfaction.

FOH Manager

Hasta Manana Cantina
San Diego, CA
04.2024 - 10.2024
  • Coached and developed team members to support employee growth and development.
  • Provided guidance and support to FOH personnel when dealing with difficult customers or situations.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.

Manager

Social Tap Eatery
San Diego, CA
06.2023 - 04.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved conflicts among employees in an effective manner.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

FOH Manager

Mavericks Beach Club
San Diego, CA
07.2022 - 06.2023
  • Developed and implemented customer service standards to ensure consistent quality of service.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Ensured compliance with all health and safety regulations in front of house areas.

General Manager

American Comedy Company
San Diego, CA
04.2021 - 05.2022
  • Designed sales and service strategies to improve revenue and retention.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

Sociology

Grossmont College
El Cajon, CA

Skills

  • Customer service
  • Team building
  • Employee training
  • Conflict resolution
  • Operational management
  • Guest feedback
  • Problem solving
  • Communication skills

Certification

RBS and Serve Safe

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

FOH Manager

Hasta Manana Cantina
04.2024 - 10.2024

Manager

Social Tap Eatery
06.2023 - 04.2024

FOH Manager

Mavericks Beach Club
07.2022 - 06.2023

General Manager

American Comedy Company
04.2021 - 05.2022

General Manager

SPACE Bar San Diego LLC
04.2017 - 01.2025

Sociology

Grossmont College

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