Andres Barajas
Sacramento,CA
Summary
Current Behavior Technician and seasoned Shift Leader at Dutch Bros Coffee, adept in coffee expertise and interpersonal communication. Excelled in training staff, enhancing customer experiences, and implementing positive behavior reinforcement strategies. Demonstrated leadership in fast-paced environments, significantly improving team efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Behavior Technician
Opya
04.2024 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Developed and implemented reinforcement systems to encourage positive behaviors.
Barista/ Shift Leader
Coffee Times Coffee House
09.2021 - 08.2022
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Barista/Shift Leader
Dutch Bros Coffee
09.2019 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained employees on customer service and assigned duties.
Education
Associate of Arts - Sociology
Consumnes River College
Sacramento, CA08.2025
Skills
- Food Preparation
- Coffee expertise
- Shift Scheduling
- Barista Training
- Interpersonal Communication
Accomplishments
- Supervised teams of 6+ staff members.
- Collaborated with a team of 20 crew members in the development of opening two Dutch Bros locations.
- Redesigned coffee menus for improved readability.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Behavior Technician
Opya
04.2024 - Current
Barista/ Shift Leader
Coffee Times Coffee House
09.2021 - 08.2022
Barista/Shift Leader
Dutch Bros Coffee
09.2019 - 09.2021
Associate of Arts - Sociology
Consumnes River College
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