Andres Burgos
Kissimmee,FL
Summary
Hello, my name is Andres Burgos and I am a maintenance janitor at the Orlando International Airport. I have been working in the airport for five years, I work for HMS host and I have gained a lot of experience over these five years of working there. The main work I do is at Burger King in the mornings and working as a janitor in the evenings, I work two full time jobs for three years. I specialize in cleaning and customer service, I am a responsible person and I really like the costumer service I enjoy helping the public.
Overview
5
5
years of professional experience
Work History
MAINTENANCE CLEANER
Florida Cleaning services
Orlando, FL
07.2019 - Current
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors
- Maintained accountability for building keys, master keys and access cards
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians
- Reduced cleaning time significantly while maintaining company quality standards
- Dusted furniture, machines or equipment
- Followed company uniform, performance and security policies with every job
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor
- Replenish bathroom supplies such as soap, paper towels and toilet tissue
- Cleaned building floors by sweeping, mopping or vacuuming
- Monitored building security and safety by locking doors or avoiding hazards
- Responded to emergency cleaning requests to meet client expectations
- Wet and spot mopped to clean floors and other surfaces in public corridors
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring
- Responded promptly to requests to clean and sanitize areas after accidents
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Report any damages found in the building premises to supervisors immediately for repair works
- Maintain janitorial supply inventory
- Inspect buildings for safety hazards before beginning work assignments
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
- Polished windows, glass partitions or mirrors using sponges or squeegees
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition
- Completed sweeping and vacuuming, glass cleaning and trash collecting
- Ensure compliance with health regulations regarding the use of hazardous materials
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing
- Moved furniture, equipment or supplies manually or with hand trucks
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks
- Discarded cardboard boxes and trash in compactors and balers
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area
- Stripped, sealed and polished floors
- Clean windows, walls, ceilings, carpets and furniture in assigned areas
- Notified building managers about needed repairs to maintain public safety
- Move furniture, equipment, boxes or other items as requested by supervisors or clients
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors
- Kept building interiors appealing with routine deep cleaning of high-traffic areas
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized
- Completed routine maintenance checks, notifying management of needed repairs
- Requisitioned supplies or equipment for cleaning and maintenance duties
- Serviced, cleaned and restocked restrooms
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings
- Sweep, mop and vacuum floors of all areas
- Organized custodial closets to easily find equipment and supplies
- Clean and sanitize restrooms, sinks, countertops and other surfaces
- Empty wastebaskets and trash containers
- Kept business entrances clean, tidy and professional in appearance
- Answered [Number] calls per shift to assist with customer questions and concerns
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Recognized by management for providing exceptional customer service
- Understood and followed oral and written directions
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked with cross-functional teams to achieve goals
- Completed day-to-day duties accurately and efficiently
- Maintained updated knowledge through continuing education and advanced training
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Exceeded customer satisfaction by finding creative solutions to problems
- Maintained schedule of class assignments to meet deadlines
- Assisted with customer requests and answered questions to improve satisfaction
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes
- Delivered products to customer locations on time.
Education
High School Diploma -
E.U.P Rodriguez Y Bello - Caracas
07.2004
Skills
- Restroom Servicing
- Painting
- Facilities Maintenance
- Communication and Interpersonal Skills
- Minor Repairs
- Decision-Making
- Physical Stamina
- Maintaining Building Security
- Safety Standards and Protocols
- Floor Polishing and Buffing
- Productivity and Time Management
- Facilities Inspection
- Team Collaboration
- Strong Work Ethic
- Facility Maintenance
- Sweeping and Mopping
Timeline
MAINTENANCE CLEANER
Florida Cleaning services
07.2019 - Current
High School Diploma -
E.U.P Rodriguez Y Bello - Caracas