ANDRES CAMPOS
San Francisco,CA
Summary
Refined, relationship-driven esthetician and beauty professional with a foundation in makeup artistry, luxury client care, and brand storytelling. Known for maintaining the lowest return rate on the Macy's beauty floor through intuitive, compassion-led guidance and discreet, emotionally intelligent service. I excel at listening deeply-both to what clients say and what they don't say-allowing me to deliver solutions that feel personal, elegant, and trustworthy. With training across prestige houses including Chanel, Dior, Tom Ford Beauty, Jo Malone London, Shiseido, Clinique, Estée Lauder, and Lancôme, I bring a warm, polished, hospitality-rooted approach to clienteling. A former multi-unit manager in high-volume specialty coffee, I also offer strong leadership, operations expertise, team development, and service culture fluency. Now seeking to bring my artistry, luxury service, and relationship-centric approach to Hermès as a Beauty Expert-Sales Specialist.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Counter Manager - Luxury Beauty (Cross-Brand)
Macy's Union Square
01.2024 - Current
- Maintain the lowest return rate on the beauty floor through attentive listening, intuitive service, and solution-based product curation.
- Significantly reduced a large year-over-year sales deficit by approximately 80% through relationship-driven selling and consistent client trust.
- Build strong repeat clientele, with a high volume of clients requesting follow-up and business cards.
- Convert initial client skepticism into confidence through warmth, expertise, and pressure-free guidance.
- Provide artistry, complexion matching, fragrance support, and service consistency across Chanel, Dior, Tom Ford Beauty, Jo Malone London, Shiseido, Clinique, Estée Lauder, and Lancôme.
- Uphold luxury visual standards, tester hygiene, organization, and refined brand storytelling.
- Support new product launches, brand activations, and events with elegance and clarity.
- Execute accurate POS functions, coordinate inventory, and maintain CRM notes to enhance follow-up and loyalty.
Freelance Makeup Artist & Licensed Esthetician
Self Employed
01.2024 - Current
- Provide makeup for weddings, photoshoots, and special events with a focus on radiant, complexion-forward beauty.
- Prep clients and models using esthetician-level skincare and texture refinement techniques.
- Customize looks based on undertone, structure, lighting, and creative direction.
- Educate clients on skincare routines and product selection.
- Maintain a sanitized, editorial-ready luxury kit.
General Manager & Certified Store Manager Trainer
Peet's Coffee
- Managed a high-volume $1.5M-$2M store and was certified to train incoming store managers-both external hires and internal promotions.
- Led an entire training store, ensuring consistent coaching, skill development, and operational mastery across all team members.
- Strengthened leadership culture, hospitality standards, and team performance through structured coaching and hands-on mentorship.
- Cultivated a refined sense of operations, logistics, workflow optimization, and guest service-skills directly transferable to luxury counter leadership.
General Manager
Starbucks Coffee Company
- Led a high-volume $1.5M-$2M annual store with full responsibility for operations, scheduling, staffing, service culture, customer relations, and financial performance.
- Oversaw hospitality standards and team coaching, fostering a warm, guest-focused service experience that translates seamlessly to luxury retail.
- Developed teams in customer experience, product knowledge, and operational excellence under Starbucks' globally respected service model.
Educational Interpreter (ASL) & Campus Support Lead
Freelance
01.2005 - 01.2024
- Interpreted across diverse academic environments including advanced degree programs.
- Built long-term relationships through trust, consistency, and calm professional presence.
- Managed complex schedules, communication, and expectations with precision and empathy.
Education
Esthiology
Cinta Aveda Institute
San Francisco, CA01.2025
Skills
- Makeup artistry for all skin tones
- Fashion silhouette awareness
- Luxury brand heritage
- Restoration of vintage luxury leather goods
- Creative direction for beauty looks
- Color theory mastery
- Craftsmanship appreciation
- Detail-driven work
- Luxury retail sales
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Certification
- [Area of expertise] License - [Timeframe]
Attributes
- Warm
- Polished
- Creative
- Curious
- Relationship-Focused
- Emotionally Intelligent
- Discreet
- Adaptable
- Client-Centered
Education And Licensure
California Licensed Esthetician, Cinta Aveda Institute, San Francisco, CA, 2025-01-01
Luxury Beauty Brand Education
- Chanel
- Dior
- Tom Ford Beauty
- Jo Malone London
- Shiseido
- Clinique
- Estée Lauder
- Lancôme
Additional Skills And Passions
- Makeup artistry for all skin tones
- Fashion silhouette awareness & luxury brand heritage
- Restoration of vintage luxury leather goods
- Creative direction for beauty looks
- Color theory mastery
- Craftsmanship appreciation & detail-driven work
Personal Information
Title: Beauty Professional
Timeline
Counter Manager - Luxury Beauty (Cross-Brand)
Macy's Union Square
01.2024 - Current
Freelance Makeup Artist & Licensed Esthetician
Self Employed
01.2024 - Current
Educational Interpreter (ASL) & Campus Support Lead
Freelance
01.2005 - 01.2024
General Manager
Starbucks Coffee Company
General Manager & Certified Store Manager Trainer
Peet's Coffee
Esthiology
Cinta Aveda Institute