Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Andres Carabali

Toronto,Ontario

Summary

Knowledgeable customer service professional with demonstrated talents in vehicle equipment installations and repairs. Skillfully evaluate customer needs, locate issues and repair malfunctions to complete high-quality work exceeding customer expectations. Well-organized and diligent with methodical approach.

Overview

2
2
years of professional experience

Work History

Electronics Repair Technician

Technology Recovery Group
02.2022 - Current
  • Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
  • Conducted testing, troubleshooting, and provided support during electronic product assembly.
  • Collaborated with multiple software development groups to ensure the delivery of high-quality products.
  • Identified and resolved issues across various components, employing appropriate problem-solving strategies.
  • Maintained meticulous records and reports for repairs, inspections, and certifications.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Repair Technician

Ivy Technology
09.2021 - 12.2021
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Maintained inventory of repair supplies and ordered parts.
  • Handled tasks ranging from shipping to packaging.

Electronics Assembler

Legrand
08.2021 - 09.2021
  • Assembled components per technical specifications and production guidelines.
  • Used precision measuring equipment to check final products for adherence to tolerance limits.
  • Installed completed assemblies into cases.
  • Identified and corrected defects to bring completed products in line with tolerances.

Education

Technologist - Electronic Engineering

Cenntenial College
Toronto, Ontario
04.2021

Skills

    Proficient in SQL, HTML, JavaScript, and CSS

    Skilled in soldering and electronic circuit analysis

    Strong programming knowledge in C, C, and Visual Basic

    Experienced in Microsoft Office Suite

    Experience with Altium for PCB design and reading

    Experience with Electrical AutoCAD for design purposes

    Skilled in NI LabVIEW programming

    Knowledgeable in desktop and laptop networking software

    Proficient in Linux environments (Ubuntu and Raspberry Pi) and WSL

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Electronics Repair Technician

Technology Recovery Group
02.2022 - Current

Repair Technician

Ivy Technology
09.2021 - 12.2021

Electronics Assembler

Legrand
08.2021 - 09.2021

Technologist - Electronic Engineering

Cenntenial College
Andres Carabali