Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lumper
FHI
12.2022 - Current
Increased warehouse efficiency by promptly unloading and sorting incoming shipments.
Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
Ensured accurate inventory counts with meticulous attention to detail during the loading and unloading process.
Streamlined workflow, coordinating with team members for efficient shipment handling.
Maintained clean and organized workspaces, promoting overall workplace productivity.
Assisted in training new Lumpers, sharing best practices for effective cargo handling.
Provided excellent customer service by promptly resolving issues related to damaged or missing items in shipments.
Railcar Mechanic
ROAD & RAIL SERVICES
01.2023 - 10.2023
Air brake inspections.
Repairs air line hoses, brake shoes keys, door stouts, anything related the air system of a rail car.
Ensured compliance with industry regulations through meticulous attention to detail during inspections and repairs.
Minimized downtime by creating efficient work schedules for routine maintenance tasks.
Improved rail car performance by conducting thorough inspections and diagnosing mechanical issues.
Maintained safety standards by performing regular maintenance checks on braking systems, couplers, and other essential components.
Truck Driver
DKP Express
09.2021 - 10.2022
Delivered a wide variety of products , including Car part, machinery, goods, materials, anything and everything except for food and refrigerated goods
Assured inventory was consistently accurate
Received, unloaded and delivered products
Adhered to Department of Transportation (DOT) regulations
Managed paperwork
Established long-term customer relationships
Refueled vehicle
Improved on-time delivery rates by effectively planning and executing efficient driving routes.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
Warehouse Associate
Amazon.com
06.2019 - 09.2021
Maintained a safe working environment
Staged shipments
Carried out transactions with drivers
Took orders and packed items for customer deliveries
Ensured that all merchandise counts were in order
Used dolly
Conducted regular team meetings to discuss goals, progress updates, and areas for improvement, fostering open communication among associates.
Improved warehouse efficiency by streamlining processes and optimizing team workflows.
Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
OTR Truck Driver
Covenant Transport
10.2018 - 05.2019
Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles
Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents
over 6 month period
Developed and nurtured lasting customer relationships by projecting professional corporate image and
responding quickly to issues
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across
all-mile transports
Operated with safety and skill to avoid accidents and delays
Inspected the vehicle on daily basis to ensure that it was in proper working order
Charted out upcoming routes with GPS technology and maps
Maintained open communication with dispatching staff to stay on top of scheduling changes and keep
customers well-informed
Kept meticulous logs of all correspondence with customers and freight recipients
Communicated with company dispatchers to alert of any issues or delays
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
Spanish Interpreter
Cyracom International Inc
02.2017 - 09.2018
Provided cultural input to speakers to help parties who did not speak similar languages communicate
with and understand one another
Maintained message content, tone and emotion as closely as possible
Facilitated communication between law enforcement personnel and individuals involved in crimes such
as witnesses, persons of interest and suspects
Attended training programs to improve professional knowledge and interpretation skills
Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for
nuanced terminology, words and phrases
Gathered sensitive information to update customer profiles and help with appeals process
Placed special merchandise orders for customers
Managed approximately no less than 100+ call per day and emails as well
Assistant Leader
Amscot Financial Inc
06.2015 - 02.2017
Submitted reports to senior management to aid in business decision-making and planning
Trained team members in successful strategies to meet operational and sales targetsOffered hands-on assistance to customers, assessing needs and maintaining current knowledge of
consumer preferences
Generated repeat business through exceptional customer service and responded to customer concerns
with friendly and knowledgeable service
Coached team on effective upselling and cross-selling methods
Worked with clients to develop financial planning strategies and solutions through evaluation of finances
Offered competitive commercial banking solutions and retail financing options
Created member account profiles on organization's online banking program
Guest Service Department Manager
McDonald's
06.2012 - 06.2015
Motivated staff to perform at peak efficiency and quality
Limited portion sizes and used garnishes to control food costs
Managed employees throughout preparation and service of hundreds of meals per day
Maintained high standards of food quality by reviewing shipments, overseeing preparation and
monitoring
food safety
Set and enforced performance and service standards to keep consistent, high-quality environment
devoted to customer satisfaction
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of
surfaces and equipment
Inspected preparation and storage equipment regularly to assess and maintain performance for costeffective, safe operations
Protected business, team members and customers by monitoring alcohol consumption and keeping
operation in line with legal service requirements
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
Real Estate Sales and Management at Independent Real Estate Professional - Commercial and Residential TransactionsReal Estate Sales and Management at Independent Real Estate Professional - Commercial and Residential Transactions