Andres Cruz
Pearland,US
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
14
14
years of professional experience
Work History
Dispatcher
GardaWorld Security
08.2017 - Current
- Document incoming telephone & radio calls that happen at the facility.
- Dispatch officers to areas where they are needed to help other employees.
- Provided the company with accurate verbal and written reports.
- Dispatch emergency teams when an emergency takes place in the facility.
- Monitor the facility through CCTV.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Reply to emails in a timely fashion with correct information.
auditor
RGIS Inventory Specialists
02.2013 - 08.2017
- Assessed data and findings in product audit reports for operations
- Verified compliance with [Type] regulations by auditing payment and receipt documentation
- Oversaw auditing activities in the operational, personnel utilization, and excessive billing areas, as well as supervising and developing associates
- Worked efficiently to evaluate operational and financial control systems during audits
- Trained
- Identified and documented process, procedure, and system control flaws
Warehouse Associate
Self Serve Lumber & Home Center
10.2010 - 02.2013
- Counted and stocked merchandise according to the inventory control log's instructions
- Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible
- Put orders together and packed items for shipment, as well as communicating orders to shipping personnel
- Was in charge of receiving, storing, and shipping goods and materials
- Kept track of daily deliveries and got customer signatures on delivery tickets
- Kept the warehouse clean and organized to maximize team efficiency and productivity
- Made sure the warehouse was accessible and safe for customers
- Inspected all incoming and outgoing shipments, rejected any damaged items, and recorded any discrepancies properly
- P.R.I.D.E
- Observer
- Participation reduces injury & develops excellence
- I observe crews working & let them know what they are doing right & wrong
Education
Some college - Welding and basics
Delta College
University Center, MIHigh School -
Arthur Hill High School
Saginaw, MI01.2010
Skills
- Quick learner
- Customer satisfaction
- Team management
- Date Entry
- Dispatch software
- Dispatching procedures
- Updating logs
- Excellent communication
- Computer literate
- Customer service
Timeline
Dispatcher
GardaWorld Security
08.2017 - Current
auditor
RGIS Inventory Specialists
02.2013 - 08.2017
Warehouse Associate
Self Serve Lumber & Home Center
10.2010 - 02.2013
Some college - Welding and basics
Delta College
High School -
Arthur Hill High School