Andres Cruz-Ulloa
Hamilton,NJ
Summary
Proven track record in increasing customer engagement and sales performance through effective promotional strategies and data analysis in supermarket management.
Results-driven professional with expertise in merchandising strategies and sales data analysis. Known for adaptability and effective teamwork, contributing to operational excellence and a safe shopping experience.
Professional retail leader with solid experience in overseeing supermarket operations and driving business efficiency. Possesses keen ability to manage inventory, improve customer satisfaction, and lead teams towards achieving common goals. Adaptable and reliable, ensuring operational success even in dynamic environments.
Overview
11
11
years of professional experience
Work History
Supermarket Manager
Selecto Supermarket/ All Fresh
Bristol, PA
01.2013 - 03.2024
- Oversaw daily operations ensuring inventory accuracy and optimal stock levels.
- Managed staff schedules, optimizing labor efficiency and maintaining customer service standards.
- Implemented promotional strategies increasing customer engagement and sales performance.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Collaborated with suppliers to negotiate pricing and improve product selection for customers.
- Conducted regular audits to ensure compliance with health and safety regulations.
- Fostered a positive store environment through effective communication and conflict resolution strategies.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor’s Degree in Public Accounting - Accounting
Utesa
Dominican Republic06-2010
Skills
- Health and safety
- Merchandising strategies
- Store maintenance
- Product merchandising
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Adaptability and flexibility
- Sales strategy
Languages
Spanish
Native or Bilingual
Timeline
Supermarket Manager
Selecto Supermarket/ All Fresh
01.2013 - 03.2024
Bachelor’s Degree in Public Accounting - Accounting
Utesa