Andres David Barahona
San Antonio
Summary
Highly motivated and dedicated professional with a proven track record in front-line customer service, adept at fostering welcoming environments and ensuring seamless operations. Demonstrates a strong work ethic, excellent leadership skills, and diverse experiences that contribute to team success and exceptional customer service delivery. Skilled in multitasking, efficiently handling inquiries, and resolving issues while maintaining adaptability to changing needs and priorities. Recognized for reliability, excellent communication skills, and a positive attitude, with experience in student health management and emergency care. Promotes wellness through effective communication and health education while maintaining accurate health records to ensure a safe school environment.
Overview
5
5
years of professional experience
Work History
Nurse Assistant Intern
NISD
03.2023 - Current
- Demonstrated strong leadership by coordinating daily tasks, and providing guidance to fellow interns.
- Maintained accurate and confidential health records in compliance with state regulations, FERPA, and district policies.
- Conducted thorough student health assessments (temperature, blood pressure, symptom evaluation), and reported findings to supervising nurses.
- Supported medication administration schedules with 100% accuracy, and adherence to district guidelines.
- Assisted with school-wide health screenings, sanitation procedures, and wellness checks to promote a safe and healthy campus environment.
- Implemented appropriate interventions under nurse supervision, contributing to improved student health outcomes.
Front of House Employee
Panera Bread
07.2024 - 06.2025
- Delivered exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
- Operated cash register efficiently, processing transactions accurately and managing cash flow.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to streamline food preparation processes during peak hours.
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated point-of-sale system accurately for order processing and payment transactions.
- Served an average of 80–120 customers per shift, ensuring fast and accurate service during peak hours.
- Maintained 95%+ order accuracy, contributing to improved customer satisfaction scores.
- Prepared food and beverages according to brand standards, handling 30 or more menu items consistently.
- Managed the front line and drive-thru, reducing wait times by 15%–20% during busy periods.
- Trained 3–5 new team members on proper food safety procedures, customer service, and workflow.
- Ensured cleanliness and sanitation by completing hourly checks and maintaining a 100% health and safety rating during inspections.
Lawn Services and Maintenance
Golden Roots Design
02.2021 - 06.2023
- Provided lawn care services and maintenance for short-term rental properties.
- Ensured properties were well maintained and presented in a clean and appealing manner for guests.
- Handled landscaping tasks, including mowing, trimming, and planting, to enhance curb appeal.
- Consistently delivered high-quality work, and demonstrated strong leadership skills by effectively managing tasks and directing team members.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Completed mowing, edging, trimming, and debris removal, improving overall yard appearance by 20%–30% per service.
Ride Operator
Six Flags
06.2022 - 08.2022
- Operated rides safely and efficiently, ensuring the enjoyment and safety of guests during the summer season.
- Enforced ride safety rules and regulations to maintain a secure environment.
- Assisted guests with boarding and disembarking rides, and addressed any concerns or inquiries.
- Demonstrated consistency in performance by adhering to operational procedures, and maintaining ride safety standards at all times.
- Operated high-capacity attractions serving 300–600+ guests per shift, ensuring safe and efficient ride cycles.
- Conducted pre-ride safety checks and restraints inspections with 100% compliance to park and state safety regulations.
- Managed guest lines and loading zones, reducing wait times by 10–20% during peak hours through efficient crowd flow.
- Communicated safety procedures to hundreds of guests daily, promoting safe behavior, and a positive guest experience.
Education
High School Diploma -
Home Schooling Program
San Antonio, Texas05.2024
Associate of Arts - Music Education
North West Vista College
San Antonio, TX03-2027
Skills
- Excellent customer service skills developed through diverse work experiences
- Strong communication and interpersonal abilities
- Ability to work effectively in a team-oriented environment
- Attention to detail and ability to follow instructions accurately
- Excellent leadership skills demonstrated through effective coordination and guidance
- Consistency in performance and adherence to standards and procedures
- Strong organizational abilities
- Thorough detail orientation
- Teaching experience
- Flexible problem solver
Timeline
Front of House Employee
Panera Bread
07.2024 - 06.2025
Nurse Assistant Intern
NISD
03.2023 - Current
Ride Operator
Six Flags
06.2022 - 08.2022
Lawn Services and Maintenance
Golden Roots Design
02.2021 - 06.2023
High School Diploma -
Home Schooling Program
Associate of Arts - Music Education
North West Vista College