Andres Del Toro Cid
Vallejo,CA
Summary
Adaptable and detail-oriented professional with a Doctor of Medicine degree and a diverse background in customer service, hospitality, and administrative roles. Proven track record in providing exceptional service, managing operational tasks, and conducting financial reconciliations. Experienced in both high-pressure medical environments and fast-paced customer-facing settings, such as front desk operations and night auditing. Bilingual in English and Spanish, with strong interpersonal, analytical, and organizational skills. Looking to leverage diverse experience in a challenging, growth-oriented position.
Overview
2
2
years of professional experience
Work History
Front Desk Clerk
Motel 6/ Studio 6
Vallejo, CA
04.2024 - Current
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Answered incoming calls and directed them to the appropriate personnel.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Updated computer system with current guest information.
- Verified identification for security purposes prior to issuing room keys.
- Provided leadership and direction to customer service representatives.
- Demonstrated excellent communication skills when interacting with both internal teams and external clients.
Server
Taqueria Castelar
Ciudad De Mexico, Mexico
09.2023 - 02.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Doctor of Medicine (M.D.)
America 1 Polyclinic
Contramaestre, Santiago De Cuba (Cuba)
02.2023 - 07.2023
- Educated patients about their conditions and medications prescribed.
- Collaborated with other healthcare professionals to coordinate optimal patient care plans.
- Provided preventative care advice to promote healthy lifestyles.
- Prescribed medications and treatments to alleviate patients' health concerns.
- Performed physical exams on patients of all ages.
- Ordered laboratory tests, such as blood work, x-rays, and ultrasounds.
- Evaluated patient progress by reviewing vital signs and medical histories.
- Analyzed data from electronic health records systems to inform decisions about patient care plans.
Education
Bachelor of Science - Medicine
University of Medical Sciences Santiago De Cuba
Santiago De Cuba01-2023
Skills
- Fluent in English and Spanish
- Customer Service Excellence
- Medical knowledge and analytical thinking
- Administrative skills
- Complaint resolution
- Microsoft office
- Hotel services and hospitality
- Word processing
- Cash handling
- Hospitality services
- Multitasking and Time Management
- Medical knowledge and analytical thinking
- Attention to Detail and Organizational Skills
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Front Desk Clerk
Motel 6/ Studio 6
04.2024 - Current
Server
Taqueria Castelar
09.2023 - 02.2024
Doctor of Medicine (M.D.)
America 1 Polyclinic
02.2023 - 07.2023
Bachelor of Science - Medicine
University of Medical Sciences Santiago De Cuba
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