Summary
Education
Overview
Skills
Work History
Accomplishments
AssistantManager
Andres Diaz, MPS

Andres Diaz, MPS

Gaithersburg,MD

Summary

Organizational leader with 5+ years of leadership experience, including 2+ years in human resources, supporting multi-site, high-volume operations in fast-paced environments. Backed by a Master's degree in Applied Industrial and Organizational Psychology, I bring a data-driven, people-centered approach to enhancing leadership effectiveness and organizational performance. Skilled in aligning workforce strategies with business objectives to drive engagement, operational efficiency, and sustainable growth. A trusted partner to cross-functional teams, with expertise in talent development, organizational leadership, and performance management. Adept at fostering inclusive cultures, leading through change, and implementing scalable solutions that support long-term success.

Education

Masters of Professional Studies - Applied Industrial And Organizational

George Mason University
Fairfax, VA
09.2023 - 05.2025

Associate of Science - Psychology

Loyola University, Maryland
Baltimore, MD
09.2019 - 05.2023

Overview

5
5
years of post-secondary education
7
7
years of professional experience

Skills

  • ADP Workforce Now
  • Workday HRIS
  • UKG Pro
  • Microsoft Office
  • Python
  • Qualtrics
  • IBM SPSS Statistics
  • Tableau
  • RStudio

Work History

Human Resources Generalist,

Sysco Foods Inc.
06.2023 - Current
  • Act as a business partner to stakeholders at all levels, collaborating with local and regional leaders to align HR strategies with business objectives and ensure operational success.
  • Act as a trusted liaison between employees and management, fostering open communication, addressing concerns, and maintaining workplace trust.
  • Coach and support managers in areas such as employee engagement, documentation, discipline, and performance improvement planning, enhancing leadership capabilities.
  • Serve as the Human Resources Business Partner for a warehouse with 150+ employees, providing strategic HR guidance and operational support.
  • Function as the in-house Leave of Absence Administrator for over 1,500 employees across four operating companies within two warehouses, ensuring compliance with FMLA, ADA, and Workers' Compensation requirements.
  • Manage the talent acquisition process, improving candidate quality and reducing time-to-fill ratios through effective sourcing, screening, and onboarding strategies.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Partner with payroll to manage pay data processing, ensuring compliance with wage and hour regulations and supporting operational efficiency.
  • Conduct thorough, confidential investigations into discrimination, harassment, and workplace violence, ensuring compliance with
    company policies and legal standards.

Sortation Associate

Amazon
10.2021 - 05.2023
  • Responsible for ensuring that processing and efficiency are adequately completed in a cooperative environment.
  • Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.

Rehabilitation Specialist Intern

Sheppard Pratt
08.2022 - 11.2022
  • Participated in the initial assessment, intervention, planning, and re-evaluation of clients' treatment plans based on their behaviors.
  • Executed and complied with policies regarding patient admission, care, and records to maintain standards of excellence for patients and families.
  • Empowered patients by teaching self-management techniques, promoting independence in daily activities.

Account Supervisor

Call4Health
10.2018 - 07.2021
  • Supervised the day-to-day operations of the division, and ensured employees were on time, performing, and meeting daily and weekly goals.
  • Ensured that the shift was adequately staffed and that schedules were adhered to.
  • Promoted employee motivation, coaching, and development. Engaged in daily communication with clients to establish and maintain positive working relationships.
  • Resolved conflicts between clients and internal teams, fostering a positive working environment focused on collaboration.

Accomplishments

  • Independently developed and implemented a leadership-driven recognition program across two sites, enhancing engagement and performance visibility for over 1,500 employees.
  • Collaboratively created a peer-to-peer recognition program adopted across 40+ sites, promoting a culture of appreciation and standardizing monthly recognition efforts.
  • Successfully participated in the merging and operational integration of four operating companies within three warehouse locations, contributing to cultural alignment, communication strategy, and workforce transition support.
  • Nominated to participate in a competitive Human Resources development program, collaborating with HR professionals from other company branches to exchange best practices and drive strategic improvements.

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Andres Diaz, MPS