Dependable and goal-oriented warehouse professional with a progressive background in leadership. Monitors and coaches team members to improve performance, safety, and efficiency. Strong attention to quality, security and promoting a work place safety culture. Works effectively under pressure and in a fast-paced environment to deliver consistent results. Knowledgeable, but always willing to learn and grow.
Overview
18
18
years of professional experience
Work History
Specialist Technical Assistant
Lutron
Ashland, VA
10.2021 - Current
Operated powered industrial trucks in accordance with OSHA regulations.
Coordinated with other departments to ensure efficient workflow processes.
Received and processed incoming orders, ensuring accuracy of information.
Reported any damaged items or discrepancies in shipments to supervisor immediately.
Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
Used hand pallet truck to transport heavy material within the facility.
Provided training for new staff members on safe handling procedures.
Assisted in training new employees on warehouse operations procedures.
Unloaded incoming supplies and placed them into designated storage areas.
Conducted regular cycle counts to ensure accuracy of inventory levels.
Ensured all safety protocols were followed while operating the forklift.
Followed standard operating procedures to safely stack and store materials in the warehouse.
Checked finished products for quality assurance before loading them onto trucks for shipment.
Collaborated with team members to complete tasks efficiently and accurately.
Loaded and unloaded pallets of product onto trucks using a forklift.
Completed paperwork related to deliveries including bills of lading, packing slips.
Assisted with shipping and receiving activities as needed.
Complied with safety regulations at all times while operating heavy machinery like forklifts.
Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Warehouse Manager
Paramount Builders Inc.
Goochland, VA
05.2013 - 10.2021
Oversaw all warehouse activities and services in an 8,500 square foot facility, including shipping and receiving, handling, and storage
Identified and implemented cost-effective distribution strategies effectively handling the logistics of obtaining, storing, and transporting materials and merchandise
Addressed customer concerns and complaints directly and maintained maximum satisfaction by implementing quick resolutions
Secured the warehouse with an optimal strategy and the continuous monitoring of entrances, exits and internal procedures
Kept equipment in good working order with effective maintenance programs, avoiding any unnecessary downtime or delay
Ensured the cleanliness of the warehouse, production, and grounds
Worked side by side with install teams in the field, as well as with office personnel, to ensure a smooth transition from the sale, to install, to costing of completed jobs
Bouncer
Banditos Burrito Lounge
Richmond, VA
03.2011 - 06.2018
Patrolled building and perimeter regularly to deter unauthorized access and activities
Observed crowds for signs of criminal activity and disorder and investigated disturbances to quickly restore order
Maintained safe and secure environment to protect company property and staff
Offered first aid and CPR to individuals suffering from medical emergencies or injured in disturbances
Gave information to law enforcement to aid in apprehension of criminals
Checked IDs to verify legal age of everyone entering building
Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
Circulated among the building's visitors and employees, sometimes in plain clothes, to maintain order and protect property
Responded to inquiries and requests for assistance from visitors and staff members
Convenience Store Clerk
Uppys Convenience Store
Mechanicsville, Virginia
05.2011 - 05.2013
Used conversational skills to help guests feel welcomed and create a warm environment
Attended to spills and other accidents to maintain a safe, clean shopping environment
Completed inventory audits every evening to help maintain accurate records
Trained new cashier staff on checkout procedures, customer service standards, and security protocols
Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations
Assisted cashiers in balancing cash tills at the close of shift
Engaged customers and built connections using a positive, upbeat attitude
Solved complaints by customers and issued credits for returned merchandise
Kept employee and customer areas clean, neat, and ready for any challenge by using slow periods to tackle routine housekeeping needs
Machine Gunner, Marksman Instructor
United States Marine Corps
Camp Lejeune, NC
09.2006 - 09.2010
Deployed weaponry such as the M240B, .50 Cal., and MK-19 in combat operations in Fallujah, Ramadi, Iraq(2007) and Al Taquedum, Al Asad, Iraq(2009)
Maintained a consistent level of communication to receive new orders and relay battlefield information
Directed 21 subordinates and superiors, as a Machine Gun Section Leader, by providing tactical and technical guidance
Continuously trained and improved knowledge to better assist the Platoon Sergeant with basic and advanced infantry operations
Instructed 200 individuals on marksmanship and tactical shooting techniques, focusing on efficiency and safety
Offered both technical and tactical guidance to fellow Marines to help them succeed in the field
Attained the rank of Corporal (non-commissioned officer) and received an Honorable Discharge