Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andres Felix

Mantorville,MN

Summary

Talented professional with extensive experience in the hospitality industry. Skilled in developing and delivering comprehensive learning programs to crew members, enabling them to meet performance objectives and achieve maximum customer satisfaction. Proven track record of successful onboarding and training initiatives, with a focus on creating an open and supportive environment to ensure successful learning. Highly motivated professional with experience in the restaurant industry. Expertise in training and motivating team members to exceed customer service and sales goals. Adept at creating learning programs and providing individualized instruction to ensure employees are well-versed in all aspects of restaurant operations. Proven record of cultivating positive team dynamics and instilling a customer-centric atmosphere. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team.

Overview

4
4
years of professional experience

Work History

Certified Forklift Driver

Minnesota Freezer Warhouse Company
09.2023 - Current
  • Filled propane tanks, checked valves and performed other routine equipment maintenance.
  • Unloaded materials and goods at designated locations for best project availability.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Drove equipment from one site to another to deliver tools and complete jobs.

Roofer

Above All Roofing Nc
05.2023 - 08.2023
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Inspected problem roofs to determine best repair procedures.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.

Crew Member Trainer

mcdonalds
03.2023 - 05.2023
  • Demonstrated an understanding of the importance of working as a team when dealing with customer issues or resolving conflicts between staff members
  • Researched industry trends related to customer service best practices for use in training programs
  • Developed and implemented training plans for new crew members to ensure they have the necessary skills to do their jobs effectively
  • Motivated trainees by setting achievable objectives that challenge them without overwhelming them
  • Ensured crew member proficiency in all areas of customer service by monitoring their interactions with customers on a regular basis.

Meat Department Clerk

walmart
11.2022 - 01.2023
  • Accurately processed orders by weighing items, entering data into computer system and printing labels
  • Performed regular quality control checks on all products prior to stocking shelves
  • Assisted with unloading shipments of fresh beef, pork, poultry, seafood and other items
  • Cleaned equipment regularly following manufacturer instructions for optimal performance
  • Followed industry regulations for labeling, pricing and merchandising of products
  • Managed customer inquiries and provided excellent customer service in the Meat Department
  • Adhered to all sanitation policies and regulations in accordance with company standards.

Janitorial Cleaner

arnolds supply
12.2021 - 08.2022
  • Applied knowledge of proper chemical handling techniques to ensure safety
  • Performed routine maintenance on janitorial equipment including vacuums, buffers, mops
  • Collaborated effectively with other team members in order to complete projects efficiently
  • Provided excellent customer service by responding promptly to requests from staff members
  • Efficiently managed daily operations related to custodial services for multiple buildings and locations
  • Demonstrated ability to operate cleaning equipment and use of appropriate cleaning products.

Construction Worker

Twin City Trimmers
03.2021 - 11.2021
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Followed blueprints and diagrams to complete projects according to specifications.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Helped with door and window installations.

Assembly Line Worker

McNeilus Companies
06.2019 - 11.2019
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Electrician Progam In Electrical Candidate -

Riverland Community College
05.2024

High School Diploma -

Kasson-Mantorville Senior High School
Kasson, MN
06.2019

Skills

Strong Communication Skills

  • OSHA Regulations Familiarit
  • Scaffold Building
  • Heavy Equipment Operation
  • Power Tool Operation
  • Resource Management
  • OSHA
  • Blueprint Reading
  • Material Inspections
  • Site Management
  • Project Proposals

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Certified Forklift Driver

Minnesota Freezer Warhouse Company
09.2023 - Current

Roofer

Above All Roofing Nc
05.2023 - 08.2023

Crew Member Trainer

mcdonalds
03.2023 - 05.2023

Meat Department Clerk

walmart
11.2022 - 01.2023

Janitorial Cleaner

arnolds supply
12.2021 - 08.2022

Construction Worker

Twin City Trimmers
03.2021 - 11.2021

Assembly Line Worker

McNeilus Companies
06.2019 - 11.2019

Electrician Progam In Electrical Candidate -

Riverland Community College

High School Diploma -

Kasson-Mantorville Senior High School
Andres Felix