Andres Fernandez
Lake Placid,USA
Summary
Proven track record in customer retention rate by delivering outstanding service and industry knowledge. Enhanced operational efficiency in commercial laundry processes, providing clients with tailored solutions to their needs. Fostered strong relationships with customers, leading to increased satisfaction and repeat business.
Overview
12
12
years of professional experience
Work History
Fleet Technician
Alan Jay Fleet Sales
Sebring, Florida
08.2026 - Current
- Installed and wired specialized fleet equipment, including emergency lighting systems, utility racks, and aftermarket electronic accessories, strictly adhering to company standard operating procedures (SOPs).
- Mounted custom vehicle components, ensuring compliance with commercial, municipal, and law enforcement fleet specifications.
- Tested and calibrated upfitted systems to ensure compliance with client requirements and safety standards before delivery.
Technical Laundry Consultant
Washing Systems (WSI)
West Palm Beach, Florida
03.2022 - 06.2026
- Directed territory management initiatives to improve client retention and satisfaction.
- Administered monthly budget oversight and monitored expenses to ensure financial compliance.
- Provided comprehensive support to clients, ensuring adherence to company protocols and procedures.
Laundry Service Technician
Diamond Chemical Company
Miami, FL
05.2019 - 03.2022
- Performed systematic checks and preventative measures on chemical injection units to minimize downtime and operational risks.
- Analyzed water samples and generated precise titration reports for regulatory compliance and quality assurance.
- Collaborated with plant management to enhance equipment performance and streamline wash process procedures.
- Designed and implemented surveys to gather insights for process improvement, cost analysis, and service protocol enhancement.
Territory Service Manager
Cleanse Tec
Orlando, FL
08.2018 - 05.2019
- Diagnosed and repaired issues in commercial dish machines and dispensing units, enhancing operational efficiency.
- Maintained comprehensive daily service logs and sales forms to facilitate performance tracking and reporting.
- Conducted regular stock inventory assessments and coordinated weekly purchase orders to ensure optimal supply levels at corporate office.
Service Technician
Power Play Arcade
Orlando, FL
06.2016 - 08.2018
- Diagnosed and repaired arcade gaming machines to ensure optimal performance.
- Conducted routine maintenance and inspections on equipment to prevent downtime.
- Collaborated with team members to troubleshoot technical issues efficiently.
- Implemented process improvements that enhanced service response times.
- Developed training materials for onboarding new service technicians.
- Streamlined inventory management processes for replacement parts and tools.
Bench Technician
Bright House Networks
Orlando, FL
05.2015 - 06.2016
- Diagnosed and repaired various telecommunications equipment to ensure optimal performance.
- Conducted thorough quality assurance tests on devices, verifying functionality and compliance with standards.
- Collaborated with cross-functional teams to troubleshoot complex technical issues effectively.
- Streamlined repair processes by implementing best practices and improving workflow efficiency.
Education
Associate of Science - Electronic Engineering
ECPI University
Newport News, VAAssociate of Applied Science - Computer Technology
ITT Technical Institute
Virginia Beach, VASkills
- Fleet equipment installation
- Electronic systems troubleshooting
- Vehicle inspection
- Safety equipment installation
- Process improvement
- Laundry process optimization
- Adaptive strategy development
- Adaptive strategy development
- Collaborative problem-solving
- Knowledge sharing
- Bilingual customer support
- Process improvement
Military Experience
- United States Navy
- Airman
- USA, 2002-2006
Timeline
Fleet Technician
Alan Jay Fleet Sales
08.2026 - Current
Technical Laundry Consultant
Washing Systems (WSI)
03.2022 - 06.2026
Laundry Service Technician
Diamond Chemical Company
05.2019 - 03.2022
Territory Service Manager
Cleanse Tec
08.2018 - 05.2019
Service Technician
Power Play Arcade
06.2016 - 08.2018
Bench Technician
Bright House Networks
05.2015 - 06.2016
Associate of Science - Electronic Engineering
ECPI University
Associate of Applied Science - Computer Technology
ITT Technical Institute