Andres Franqui
Cutler Bay,United States
Summary
Experienced in Canine Handling procedures during the CES process. Efficiently manage every passenger, canine and maintained calm approaches. Offering excellent interpersonal and communication skills gained during 10-year career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
Miami, FL
04.2018 - Current
- Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation, such as bag searches and pat-downs.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Worked with screening leadership managers alongside the canine department as a Subject Matter Expert to create and distribute a training module for CES operations.
- Training module was used as a guide to train and establish the best practice guidelines to ensure seamless and effective operation to have maximum throughput through checkpoints with the canine teams.
- The training module was converted to be utilized in all metering training for Miami International Airport.
- Trained and supervised multiple officers with the canine handlers so they would be successful in the metering process.
Mailroom Clerk
Medusind
Miami, Florida
09.2016 - 04.2018
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Prepared billing correspondence and maintained database to organize billing information.
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
- Updated patient financial information to guarantee accuracy.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
Key Holder Manager
GameStop
Homestead, FL
06.2013 - 04.2017
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Processed cash, credit, debit and check payments.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Doctor's Assistant
Emporium Medical Center
Mayaguez, Puerto Rico
01.2014 - 11.2015
- Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history.
- Educated patients and families on correct administration of pain medications to avoid adverse reactions and over-use.
- Participated as monitoring physician in clinical trials of medications and treatments.
- Recorded patients' health histories and provided over numerous consultations weekly.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Education
Bachelor of Science - Nursing
Universidad Interamericana San German
San German, Puerto Rico2016
High School Diploma -
Colegio Episcopal San Andres
Mayaguez, Puerto Rico05.2012
Skills
- Hazardous items knowledge
- Security station experience
- Behavioral observations
- Baggage inspections
- Planning and Coordination
- Teamwork and Collaboration
- Data Entry
- MS Office
- Training and Development
- Fluent in Spanish and English
Certification
- First Aid/CPR Certified for adults, children, and infants - 2012-2022
- X-Ray Technician Certificate - 2012-2017
- Certified Pharmacy Technician, Fortis College - 2017
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
04.2018 - Current
Mailroom Clerk
Medusind
09.2016 - 04.2018
Doctor's Assistant
Emporium Medical Center
01.2014 - 11.2015
Key Holder Manager
GameStop
06.2013 - 04.2017
Bachelor of Science - Nursing
Universidad Interamericana San German
High School Diploma -
Colegio Episcopal San Andres
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