Andres Galindo
Tucson,AZ
Summary
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Host
Guadalajara Original Grill
05.2022 - Current
- Welcomed and seated guests, ensuring prompt and friendly service.
- Managed reservations and waitlists using restaurant management software.
- Coordinated with kitchen staff to ensure timely food delivery.
- Trained new hosts on customer service standards and operational procedures.
- Resolved guest inquiries and concerns professionally to enhance dining experience.
- Monitored dining area cleanliness, maintaining high hygiene standards throughout shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
McDonald's
04.2021 - 05.2022
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Catalina Magnet Highschool
Tucson, AZSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Auto and engine repair
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Guadalajara Original Grill
05.2022 - Current
Cashier
McDonald's
04.2021 - 05.2022
High School Diploma -
Catalina Magnet Highschool