Andres Gomez

Oversee the overall performance of multiple departments to ensure alignment with the company's strategic objectives.

Develop and implement key performance indicators (KPIs) to measure and enhance operational efficiency across Production, Finance, Sales, and Human Resources.

Coordinate interdepartmental process optimization to improve productivity and streamline workflows.

Prepare and present strategic reports to the Executive Team and CEO, providing data-driven insights for informed decision-making.

Lead digital transformation initiatives, integrating enterprise management tools such as ERP, BI, and dashboards to drive operational efficiency.

Train and mentor department managers, fostering a high-performance culture and a commitment to continuous improvement.

• Ensured that all process changes were documented properly in accordance with company policy.
• Handled scheduling procedures for department and directed team members in setting and achieving goals.
• Prepared detailed reports on quality performance metrics for management review.
• Fielded customer complaints and rectified service issues.
• Supported continuous improvement initiatives within the organization.
• Trained staff on quality control principles, techniques, and processes.

• Implemented and maintained company protocols to facilitate smooth daily activities.
• Assisted with the preparation of budgets, forecasts and financial statements.
• Implemented quality control measures to uphold company standards.
• Negotiated contracts with vendors, securing favorable terms and cost savings.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Delegated work to staff, setting priorities and goals.