Andres Gomez
Chicago,Illinois
Summary
Driven professional with over 3 years experience serving in client- and customer-facing organizations across industries to maximize client satisfaction and retention through comprehensive strategy development and solution delivery. Adept at client communication, personnel oversight and management, and regulatory compliance. Collaborative and engaging, with a proven track record of preemptively addressing and resolving a variety of issues and discrepancies related to client experiences to maximize return on investment and ability to receive sustained value from the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Forklift Operator Sit Down
Aaron Thomas Company
02.2023 - 03.2024
- Operated forklifts to transport materials and products within warehouse efficiently.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Trained new employees on safe forklift operation and best practices for material handling.
- Drove equipment from one site to another to deliver tools and complete jobs.
Package Handler
FedEx
03.2023 - 11.2023
- Loaded and unloaded packages with attention to safety protocols, ensuring the correct handling of fragile and heavy items.
- Worked efficiently in a fast-paced environment, meeting daily quotas and assisting in managing workflow for optimal delivery times.
- Collaborated with team members to ensure timely completion of tasks, contributing to the overall effectiveness of the distribution center.
Ice Cream Truck Driver
Ice Cream Machine LLC
05.2014 - 06.2023
- Safely operate and manage an ice cream truck across designated routes, ensuring excellent customer service and timely service to customers in various neighborhoods.
- Handle cash transactions, manage inventory, and restock supplies as needed, maintaining product quality and cleanliness.
- Build strong community relationships and maintain a positive attitude to encourage repeat business.
Cook
Burger King
06.2020 - 02.2021
- Prepared food items following company standards and health regulations, maintaining a clean and organized kitchen area.
- Supported front-line staff with food preparation during high-demand periods, ensuring quality service and customer satisfaction.
- Handled inventory and managed stock levels, assisting with ordering to meet daily requirements.
Education
High school diploma -
Catalyst Maria HS
06.2023
Skills
- Driving & Navigation: Proficient in safe vehicle operation and navigation within urban and suburban areas
- Customer Service: Experienced in handling transactions, managing customer interactions, and maintaining positive client relationships
- Time Management: Proven ability to manage and complete tasks efficiently in fast-paced environments
- Inventory Management: Skilled in tracking and restocking supplies to meet service demands
- Relationship Management
- Leadership
- Customer Relationship Management
- Sales
- Sales Management
- Basic Math
- Customer Service
- Team Management
- Cash Handling
- Financial Services
Certification
- Licensed sit down forklift operator -
Timeline
Package Handler
FedEx
03.2023 - 11.2023
Forklift Operator Sit Down
Aaron Thomas Company
02.2023 - 03.2024
Cook
Burger King
06.2020 - 02.2021
Ice Cream Truck Driver
Ice Cream Machine LLC
05.2014 - 06.2023
High school diploma -
Catalyst Maria HS