Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Andres Guerra

Doral,FL

Summary

Highly respected team leader who values inclusiveness and believes in building strength through collaboration. Creates a positive and open culture that encourages team members to freely share ideas without fear of retribution. Demonstrates exceptional skills in managing team performance to consistently achieve or exceed established goals. Talented and high-energy professional at Target, known for effectively meeting critical business needs with an organized, transparent, and skilled approach. Possesses extensive knowledge of operations, industry best practices, and customer needs, enabling the coordination of teams, resources, and paperwork to quickly accomplish challenging goals. Hardworking individual focused on completing work efficiently to consistently surpass targets. Reliable and accustomed to taking on challenging tasks, dedicated to contributing to the overall success of the business.

Training and development professional with solid background in designing and implementing effective training programs. Known for strong focus on team collaboration and achieving results. Dependable and adaptable, skilled in instructional design, curriculum development, and performance evaluation. Recognized for fostering positive learning environment and driving continuous improvement.

Skilled in developing and implementing training programs within collaborative environments, now seeking to transition into new field. Experienced in enhancing employee performance through targeted training initiatives and effective program management. Equipped to bring valuable insights and strategies to any organization aiming to foster growth and development.

Overview

11
11
years of professional experience
11
11
years of post-secondary education
2
2
Languages

Work History

Training and Development Assistant Manager

Ec Moving & Service
06.2020 - Current
  • Conducted needs assessments to determine appropriate learning solutions for diverse learner populations, ensuring optimal results across various departments.
  • Streamlined onboarding process for new hires, resulting in reduced training time and increased productivity.
  • Assisted in the design of competency frameworks that aligned with industry best practices, driving excellence in job performance across all levels within the organization.
  • Facilitated change management efforts during organizational restructuring by providing targeted coaching and support for affected employees.

TEAM LEADER

Target
09.2018 - 08.2020
  • Prioritized workflow and resolved daily operational challenges to support goal achievement
  • Engaged in continuous improvement activities to enhance team performance and productivity
  • Assigned projects and distributed tasks to team members per areas of expertise
  • Coached team to develop skills and overcome weaknesses to reach goals
  • Encouraged open communication and team engagement to improve employee morale
  • Conferred with management and supervisors to coordinate operations between departments
  • Coordinated resources and equipment to help employees meet daily targets
  • Trained employees to follow standard work processes and learn role-specific skills
  • Implemented EMS and 5S protocols to eliminate inefficiencies
  • Prevented or resolved conflict before escalation to build stronger team
  • Guided employees in handling difficult or complex problems or resolving escalated complaints
  • Boosted client acquisition with stringent oversight of special event logistics and promotional offerings
  • Resolved customer issues to restore satisfaction and meet contract terms
  • Supported talent recruitment by reviewing candidate qualifications and offering hiring recommendations
  • Collaborated with team to encourage open sharing of ideas and solutions
  • Managed team resource allocation to optimize productivity and reduce downtime
  • Monitored, tracked and evaluated associate performance based upon pre-determined KPIs
  • Led team meetings and brainstorming sessions to evaluate goal progress and support project deadlines
  • Contributed to budgeting and strategic planning goals with high-level business acumen and industry knowledge

LEADER AND MANAGER

Robeks Juice
04.2016 - 06.2018
  • Company Overview: A creative juice bar in Downtown Doral with additional 3 locations in Miami, FL
  • This position requires taking care of customer needs, sales, and store maintenance as well as supervising employees and stepping for business owner when she is not available
  • A creative juice bar in Downtown Doral with additional 3 locations in Miami, FL

REPRESENTATIVE & INVENTORY KEEPER

GT Cargo
11.2013 - 04.2016
  • Company Overview: A small wholesale warehouse specialized in electronics, sales, and more
  • My role in this business was receiving the merchandise, counting inventory, and hands on telephone and computer expertise
  • A small wholesale warehouse specialized in electronics, sales, and more

GRAPHIC DESIGNER & SALESPERSON

GG Tech Corp
09.2015 - 12.2015
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.

CONSTRUCTION WORKER

TuPiso
08.2014 - 06.2015
  • Company Overview: Family oriented construction company
  • Key role was staff manager: supervising employees, remodeling, and building
  • Family oriented construction company

Education

Associate of Arts -

Miami Dade College
Miami, FL
05.2001 - 07.2012

Skills

Photography

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10 in the development of moving service.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Training and Development Assistant Manager

Ec Moving & Service
06.2020 - Current

TEAM LEADER

Target
09.2018 - 08.2020

LEADER AND MANAGER

Robeks Juice
04.2016 - 06.2018

GRAPHIC DESIGNER & SALESPERSON

GG Tech Corp
09.2015 - 12.2015

CONSTRUCTION WORKER

TuPiso
08.2014 - 06.2015

REPRESENTATIVE & INVENTORY KEEPER

GT Cargo
11.2013 - 04.2016

Associate of Arts -

Miami Dade College
05.2001 - 07.2012
Andres Guerra