Andres Gutierrez

As a restaurant manager at Red Lobster, I provide strategic leadership across all aspects of the operations, driving financial performance, team development, and exceptional guest experiences. I am accountable for analyzing and managing P&L statements, overseeing budgets, and implementing cost-control measures to maximize profitability. I recruited and developed high-performing talent, fostering a culture of accountability, collaboration, and continuous improvement to elevate team performance. In addition to ensuring compliance with all food safety regulations, streamlined processes, and maintaining the highest standards of cleanliness and service. By aligning day-today operations with long-term business objectives, I consistently enhance guest satisfaction, and strengthened team engagement, and contribute to the overall growth and sustainability of the brand.

Responsible for leadership and management, I lead the entire team, fostering a positive work environment and ensuring cohesive teamwork. Financially accountable, manage budgets, set goals, and work towards maximizing profitability. With a strong focus on exceptional customer service, I establish high service standards and address customer concerns to create a welcoming dining experience. My duties also extend to operational oversight, marketing and promotion collaboration, employee development, quality control in food preparation, community engagement, adherence to company policies, and effective problem-solving. I also analyze financial data, and implementing strategic initiatives to enhance revenue and minimize cost. My proactive approach to financial management includes continuous monitoring of expenses, identifying areas of improvement, and implementing targeted strategies to achieve and exceed budgetary goals, contributing to the overall profitability and sustainability of the restaurant business.

Responsible for all store operations including organic financial growth, guest satisfaction, inventory, cash handling, audits, cleanliness and keeping a safe work environment. implemented new standard operating procedures to uphold company standards. Continuous reviewal, analysis, and evaluation of business procedures and budgeting opportunities. Close and careful oversight of P&L. Implemented CRM program, increasing daytime operating revenue by 95%. Directing and coordinating actions cross departmentally to build sales and repeat guest. Responsible for identifying/cultivating team member talent and training and promoting accordingly.