Andres Hernandez
Fremont,CA
Summary
Dedicated, detail-oriented customer service professional with experience in team collaboration, problem-solving, and customer service. Proficient in time management, customer problem resolution, and distribution of services and, information. Fluent Spanish/English speaker with strong communication and conflict resolution abilities. I'm working on a business economics degree right now. I am dependable, adaptable, and dedicated to providing excellent customer service in demanding environments.
Overview
1
1
year of professional experience
Work History
Building Maintenance Worker
AACC Building Maintenance INC
San Francisco, CA
08.2023 - 01.2025
- Coordinated with other memeber of my team to work efficiently and to ensure good service
- Resolved tenant complaints in a timely manner.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided accurate information about products and services to customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent customer service at all times.
Education
High School Diploma -
Ohlone College
Fremont, CA05-2028
Skills
- Customer service
- Time management
- Team collaboration
- Problem solving
- Equipment maintenance
- Building maintenance
- Communication skills
- Fluent in both Spanish and English
- Conflict resolution
- Attention to detail
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Building Maintenance Worker
AACC Building Maintenance INC
08.2023 - 01.2025
High School Diploma -
Ohlone College
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