Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills.
Overview
4
4
years of professional experience
Work History
Forex Trader
FXBITCAPITAL
08.2022 - 07.2023
This was a start up company, a really small investment group. I had the opportunity to be a trader there. Mainly I would just buy and sell exchanges on command, but my job was to implement a strategy to successfully choose an exit point, where the client would always get the same return on each trade.
Created and implemented strategic trading approaches.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Met with members to understand goals and recommend solutions to fit specific needs.
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Student Assistant
Miami Dade College Kendall Campus
02.2022 - 08.2022
Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Completed clerical tasks such as filing, copying, and distributing mail.
Performed data entry and database management to accurately record information and protect data from unauthorized access.
Front Desk Associate
Vacation Rental Staging Inc
06.2021 - 12.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Performed basic daily bookkeeping tasks.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Entered and updated sensitive customer information during check-ins and room changes.
Sales Associate
General Nutrition Center, GNC
11.2019 - 07.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about nutrition products and fitness questions overall.