Andres Lopez
Sacramento,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Bartender
Azul Mexican Food
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Maintained impeccably clean, attractive and well-stocked bar area.
Barista Shift Supervisor
Bueno Cafe
03.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Pharmacy Manager
Farmamovil
04.2020 - 11.2021
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
Assistant Manager
Pesados De Venezuela (PVCA)
03.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Bachelor of Science - Maintenance Engineering
Universidad Gran Mariscal De Ayacucho (UGMA)
Anaco, Venezuela07.2022
Skills
- Adaptability to Change
- Customer Service
- Complaint Handling
- Work Planning and Prioritization
- Task Delegation
- Work under pressure
- Complex Problem-Solving
- Verbal and written communication
- Teamwork and Collaboration
- Computer Skills
- Team Development
- Managing Operations and Efficiency
Additional Information
- Food handler certificated
- Hospitality
- Musician
- Ability to multitask
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Barista Shift Supervisor
Bueno Cafe
03.2023 - Current
Bartender
Azul Mexican Food
10.2022 - Current
Pharmacy Manager
Farmamovil
04.2020 - 11.2021
Assistant Manager
Pesados De Venezuela (PVCA)
03.2017 - 08.2019
Bachelor of Science - Maintenance Engineering
Universidad Gran Mariscal De Ayacucho (UGMA)