Andres Lucero
Santa Cruz,CA
Summary
To be a valuable contributor to the success of the company and to utilize my skills and knowledge in a reputable organization and to expand my learnings, skills and knowledge.
Overview
9
9
years of professional experience
Work History
Lead Data Center Technician
Akamai Technologies Inc
Santa Clara, CA
09.2023 - Current
- Lead Technician for Akamai's Hotel Carrier.
- Identified issues with existing cable plants using EXFO OTDRs.
- Performed maintenance on fiber optic networks.
- Troubleshoot and repair fiber optic systems.
- Monitor progress reports and documented results from each job site visit.
- Provide technical support to customers regarding their fiber optic needs.
- Provide training to personnel on proper use of tools and techniques related to fiber optics.
- Track inventory levels of tools, parts, and supplies used in job sites.
- Built out new fiber runs for customer connections.
- Install and maintain DWDM Infinera Grooves.
- Troubleshoot servers, switches, and routers.
- Imaged servers with Ubuntu.
- Troubleshoot and maintain Juniper Networks and Cisco Networks.
- Troubleshoot and repair hardware components, such as HDD's, SSD's, motherboards, RAM, CPUs, and line cards.
- Assisted with server installation projects, ensuring that all components were securely connected within the rack environment.
- Work with teams across the globe within a ticket-based environment.
- Responsible for shipping and receiving hardware.
Data Center Technician
MacStadium
Sunnyvale, CA
06.2022 - 09.2023
- Installed and maintained cloud and VMware solutions on apple product such as Mac Pro/Mini/Studio.
- Imaged Nodes. with Mac OS and worked directly with customers.
- Troubleshoot and maintained VMware Esxi, Orka, Teradici.
- Troubleshoot and renewed SSL certifications for PDU's Server Tech, ATS's, APC's.
- Provided daily break/fix for Apple servers/Bare metal.
- Installed, configured and tested new servers, workstations, software.
- Updated firmware and hardware to conduct regular server maintenance.
- Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling.
- Install, deconstruct, replace and troubleshoot cables and hardware
- Configured hardware devices and software settings to optimize network performance.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Worked with teams across America within a ticket based environment such as Jira and Logic Monitor.
Data Center Technician
Akamai Technologies Inc
Santa Clara, California
12.2020 - 06.2022
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling.
- Install, deconstruct, replace and troubleshoot cables and hardware
- Work with teams across the globe within a ticket based environment
- Troubleshoot Switches, Routers and Dense Wavelength Division Multiplexing
- Troubleshoot Servers
- Install RAM into servers
- Install CPU cooling systems
- Configured server hardware devices
- Scope and clean optics and fiber
- Responsible for shipping and receiving machines and hardware
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Pet Hotel Associate
PetSmart
San Jose, CA
06.2020 - 12.2020
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Identified animal health concerns and discussed problems with owners.
- Followed precise feeding instructions and schedules for animals under care.
- Worked successfully with diverse group of coworkers to accomplish goals.
Movie Theater Employee
Starlight Cinema
Los Lunas, NM
04.2019 - 04.2020
- Organized lines, lobbies and promotional material for major movie releases.
- Managed cash and credit transactions and balanced registers after shifts.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- Assisted patrons with handicaps to appropriate seating.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
High School Basketball Assistant Coach
Albuquerque Academy High School
Albuquerque, NM
08.2019 - 03.2020
- Motivated and encouraged student athletes to make best effort during practices and games.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Reviewed game tapes of competitor events to understand strategies and plan approaches.
Lifeguard
Los Lunas Public Schools
Los Lunas, NM
06.2015 - 07.2017
- Kept watch over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
Education
High School Diploma -
Valencia High School
Los Lunas, NM05.2019
Skills
- Hardware deployment
- Working collaboratively
- Time management
- Multitasking
- Reliable and trustworthy
- Organization
- Friendly, positive attitude
- Active listening
- Working on servers/switches
- Troubleshooting
- Ability to work in groups
- Communication
- Maintenance & Repair
- Computer skills
Timeline
Lead Data Center Technician
Akamai Technologies Inc
09.2023 - Current
Data Center Technician
MacStadium
06.2022 - 09.2023
Data Center Technician
Akamai Technologies Inc
12.2020 - 06.2022
Pet Hotel Associate
PetSmart
06.2020 - 12.2020
High School Basketball Assistant Coach
Albuquerque Academy High School
08.2019 - 03.2020
Movie Theater Employee
Starlight Cinema
04.2019 - 04.2020
Lifeguard
Los Lunas Public Schools
06.2015 - 07.2017
High School Diploma -
Valencia High School
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