Andres Martinez
West Jordan,UT
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
QA (Quality Assurance) & Assembler
Lippert Components
Indiana, IN
05.2023 - 02.2024
- Test assembled products for accuracy and functionality prior to final packaging.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Inspect finished products for defects and conformance to customer requirements.
- Align components for proper fit and adjust as necessary during the assembly process.
- Provide feedback on design changes that could improve efficiency of the production line.
- Operate machines such as drill presses and saws to cut or shape parts during assembly.
- Record production data such as number of units produced, rejected items.
- Identify problems that may affect product quality and take corrective action when required.
Bilingual Messaging Agent
Webhelp
Fort Wayne, IN
07.2022 - 01.2023
- Delivered bilingual customer support, addressing inquiries and resolving financial issues for a diverse client base
- Managed and resolved multiple customer challenges with digital financial products, enhancing client satisfaction and loyalty
- Contributed to a positive brand reputation, driving customer recommendations and competitive market positioning in the digital finance sector
- Collaborated with cross-functional teams to streamline client communication and optimize resolution processes.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Created weekly reports on sales figures and provided analysis on trends within assigned area of responsibility.
Audiovisual Producer
Coomunion
Colombia
07.2018 - 12.2021
- Produced corporate audiovisual content, enhancing brand presence across various social media platforms
- Led the development of multimedia content strategies, aligning with corporate messaging and marketing goals
- Directed and coordinated production efforts to deliver high-quality video content that resonates with targeted audiences.
- Established relationships with vendors to negotiate contracts in order to maximize production value while staying within budget parameters.
- Developed production budgets and schedules for multiple projects.
Education
Diploma - Audiovisual Producer
ITAE Educational Corporation
Diploma - Photographic Production
ITAE Educational Corporation
Skills
- Equipment Operation
- Product Assembly
- Small Parts Assembly
- Quality Assurance
- Visual Inspection
- Customer Service Excellence
- Problem-Solving Abilities
- Interdepartmental Collaboration
- Product Troubleshooting
- Video Editing & Photographic Software Proficiency
- Audiovisual Content Creation & Editing
- Financial Product Troubleshooting
- Bilingual Customer Support (English/Spanish)
- Multimedia Content Production
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
QA (Quality Assurance) & Assembler
Lippert Components
05.2023 - 02.2024
Bilingual Messaging Agent
Webhelp
07.2022 - 01.2023
Audiovisual Producer
Coomunion
07.2018 - 12.2021
Diploma - Audiovisual Producer
ITAE Educational Corporation
Diploma - Photographic Production
ITAE Educational Corporation