Andres Mendoza
Wichita Falls,TX
Summary
Driven and bilingual professional with a proven track record at Whataburger, enhancing customer satisfaction through meticulous preparation and timely service. Excelled in fast-paced environments, demonstrating dependability and a proactive approach. Achieved high accuracy in order processing, leveraging bilingual skills to meet diverse customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook
Whataburger
06.2022 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Cashier
Freddys Frozen Custard And Steakburger
01.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Urban Air Trampoline and Adventure Park
06.2019 - 12.2020
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Hirschi High School
Wichita Falls, TX05.2024
Skills
- Bilingual in Spanish and English
- Dependable and Responsible
- Avid Learner
- Proactive team player
- Energetic and Positive
Certification
- WFISD Career Education Center Auto Body & Paint, 2021 -2023
Timeline
Cook
Whataburger
06.2022 - Current
Cashier
Freddys Frozen Custard And Steakburger
01.2021 - 05.2022
Cashier
Urban Air Trampoline and Adventure Park
06.2019 - 12.2020
High School Diploma -
Hirschi High School