Andres Montenegro
Smyrna,TN
Summary
Organized and loyal candidate, successful at managing multiple priorities with a optimistic attitude. Talented in communication and problem solving skills, as well as excellent customer relations aptitude and relationship-building skills. Passionate about growing a career while helping others.
Overview
1
1
year of professional experience
Work History
Business Owner/Operator
Montenegro's Pizzas LLC
11.2020 - 04.2022
- Oversaw business budget planning and administration, accounting functions and purchasing to handle financial needs.
- Revamped menu offerings and implemented targeted marketing campaigns, resulting in duplicating monthly sales within the first 6 months of ownership.
- Provided exceptional customer service to an average of 40 customers per day resulting in a 95% customer satisfaction rating.
- Implemented targeted advertising campaigns on social media platforms, resulting in a boost in online engagement and a 50% increase in online orders.
- Utilized strong communication skills to effectively handle and resolve customer disputes, resulting in eliminating escalated issues and product return.
- Implemented a feedback system to gather customer opinions and suggestions, resulting in a 20% increase in customer satisfaction ratings.
- Implemented a follow-up system to ensure timely communication with customers, assuring customer retention.
Education
High School Diploma -
Unidad Educativa Dr. Jose Manuel Nunez Ponte
Anaco, Venezuela07.2020
Skills
- Approachable and Outgoing
- Microsoft Office 365
- Effective Communicator and Public Speaker
- Innovative and Visionary
- Sales Growth
- Tech Savvy
- Analytical and Critical Thinker
- Coachable and Team Player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
German
Limited Working
Japanese
Elementary
Timeline
Business Owner/Operator
Montenegro's Pizzas LLC
11.2020 - 04.2022
High School Diploma -
Unidad Educativa Dr. Jose Manuel Nunez Ponte