Andres Navarrete

- Worked with clients to find influencers/content creators that best fit their campaigns using Popular Pays. Meltwater, and manual outreach.

- Developed and executed digital digital communication strategies, aligning with campaign goals.

- Used Muck Rack, Mailchimp, Talkwalker, Hotjar, Google analytics, to support media outreach, email campaigns, and website development.

- Conducted Industry and audience research to give recommendations to improve social content performance.

- Oversaw all socials for NDA client and used tools to improve performance and analyze data.

- Developed and executed brand identity, marketing strategy, and content plan.

- Coordinated inventory management, budgeting, and product planning.

- Designed social media content strategy and coordinated promotional campaigns months in advance.

- Conducted competitor analysis and trend research to position the brand for market entry.

- Delivered personalized customer experiences and maintained expert knowledge of brand collections to drive consistent sales performance.

- Utilized communication and negotiation skills to resolve client issues, improve retention, and build long-term brand loyalty.

- Coordinated cross-team communication between floor staff, stockroom, and management to improve workflow efficiency.

- Collaborated with visual merchandising and management teams to optimize product placement and increase daily revenue.

- Delivered exceptional customer service while managing high-volume orders in a fast-paced environment.

- Developed strong communication and interpersonal skills through daily engagement with 100+ customers.

- Promoted seasonal products and brand initiatives, driving upselling and customer loyalty.

- Maintained quality control, efficiency, and consistency to uphold brand standards and experience.

- Collaborated with team members to streamline workflows and improve service speed.

- Handled POS operations, cash management, and inventory tracking with accuracy and attention to detail.