Andres Ossa
West Palm Beach,FL
Summary
Professional with significant experience in household management, prepared to excel in this role. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in coordinating daily operations, managing staff, and ensuring smooth household functions. Known for effective problem-solving, excellent communication, and maintaining high standards.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant House Manager
Mccourt Family Services
11.2022 - 11.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Coordinated with vendors for necessary repairs and maintenance work, minimizing downtime and inconvenience to guests.
- Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.
- Conducted regular inspections of property grounds and facilities, identifying areas requiring maintenance or repair.
House Manager
Private Residence
02.2019 - 10.2022
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Developed and implemented staff practices to increase productivity and cohesiveness.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
No Degree - Global Business
Corporacion Edcucativa Del Litoral
Barranquilla, ColombiaSkills
- Technical Skills: Budget Management, Scheduling Software
- Soft Skills: Problem-Solving, Strong Organization, Communication, Leadership
- Specialized Skills: Event Planning, Staff Training, Vendor Negotiation, Property Maintenance Oversight
- Fluent in multiple languages (English and Spanish)
- Teamwork and collaboration
- Attention to details
- Multitasking Abilities
Certification
- CPR/AED Certification
Timeline
Assistant House Manager
Mccourt Family Services
11.2022 - 11.2024
House Manager
Private Residence
02.2019 - 10.2022
No Degree - Global Business
Corporacion Edcucativa Del Litoral