Padilla
Pomona,CA
Summary
Detail-oriented supply chain professional with logistics expertise, dedicated to optimizing inventory management, fostering vendor relationships, and conducting audits. Demonstrated track record in enhancing supply chain efficiency and achieving key performance indicators. Seeking a full-time role in a fast-paced, office-based environment.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
T-mobile
Los Angeles, CA
07.2017 - Current
- Managed inventory to achieve a 98% accuracy rate in stock levels.
- Minimized supply chain disruptions and ensured product availability.
- Monitored and improved key performance indicators (KPIs) such as inventory turnover.
- Audited purchase orders for accuracy and compliance, resulting in a 10% reduction in order errors.
- Collaborated with vendors to align schedules and optimize delivery times.
- Established strong relationships with vendors, resulting in cost savings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Conducted vendor performance audits, which led to a increase in on-time deliveries.
- Coordinated scheduling with vendors to minimize shipment delays.
- Managed reporting schedules to meet management deadlines.
- Provided monthly reports to management, leading to a increase in sales and inventory.
- Coordinated meetings and scheduling for management reviews.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Technician
Geek Squad - Best Buy
Chino, CA
03.2015 - 02.2017
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Sales Representative Team Leader
Intouch Wireless
Claremont, CA
04.2013 - 03.2015
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated new leads through networking and attending industry events.
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Associate of Arts - Business Administration And Management
Chaffey College
Rancho Cucamonga, CASkills
- Purchase Order Management
- Logistics
- Auditing
- Data Analysis
- Scheduling
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
T-mobile
07.2017 - Current
Technician
Geek Squad - Best Buy
03.2015 - 02.2017
Sales Representative Team Leader
Intouch Wireless
04.2013 - 03.2015
Associate of Arts - Business Administration And Management
Chaffey College