Andres Pelayo
Buda,TX
Summary
Proactive and customer-oriented professional with proven experience at Lowes Home Improvement and Chick-fil-A. Excelled in inventory control and enhanced customer satisfaction through attentive service. Demonstrates a positive attitude and a willingness to learn, alongside a flexible schedule. Skilled in both team collaboration and maintaining high service standards, ensuring operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stocker
Lowes Home Improvment
04.2024 - 12.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Front of House Employee
Chick-fil-A
06.2023 - 03.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Education
Certificate -
Super Welders Academy
Brownsville, TX07-2024
High School Diploma -
Rivera Early College Highschool
Brownsville, TX06-2023
Skills
- Willing to learn
- Positive attitude
- Customer service
- Friendly and personable
- Punctual and reliable
- Flexible schedule
Certification
- PST - Public Safety Telecommunicator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stocker
Lowes Home Improvment
04.2024 - 12.2024
Front of House Employee
Chick-fil-A
06.2023 - 03.2024
Certificate -
Super Welders Academy
High School Diploma -
Rivera Early College Highschool