Andres Pelayo
Riverside
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist
Mission Inn Hotel & Spa
Riverside
07.2023 - Current
- Answered incoming customer inquiries regarding product and service information.
- Provided technical support for troubleshooting software applications used by customers.
- Performed data entry of customer orders into the company's order management system.
- Improved customer service wait times to mitigate complaints.
Education
in Progress - Computer Science
Riverside City College
Riverside, CaliforniaSkills
- Technical support
- Customer service
- Problem resolution
Languages
Spanish, Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Specialist
Mission Inn Hotel & Spa
07.2023 - Current
in Progress - Computer Science
Riverside City College
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