Andres Pucci Perez

• Creative Director responsible for all media released from the company.
• Acted as Sales person for wedding events.
• Created video montages for clients.
• Managed company social media and advertisement content.
• Exclusive cameraman and editor of all media showcasing the company's services. Performed as MC for numerous parties.
• Led creative team meetings to share ideas and bring actionable plans to fruition.
• Met with department heads to translate goals from concept to completion.
• Mentored team members in learning and adopting creative leadership skills.
• Acted as digital brand champion, delivering compelling and consistent brand narrative across channels.
• Engaged with clients to gather project information and uncover challenges.
• Generated and presented new ideas, insights and thought leadership at industry events and conferences.
• Managed direct reports' performance by establishing goals with weekly or monthly follow-ups.
• Supported projects by developing and producing promotional content such as trailers and commercials.
• Set department quality standards and directed daily operations.
• Translated marketing objectives into creative strategies, designs and plans.
• Successfully resolved range of complex artistic development issues.
• Presented final layouts to clients for approval.
• 
  Standout Achievements:
  

● Increased sales by creating a stellar demo video showcasing the company services.

• Responsible for operational efficiency of both front and back of store/restaurant
• In charge of quickly resolving customer satisfaction issues
• Managed weekly scheduling of 20 employees to maximize productivity
• Ensured integrity of cash register and charge totals at the beginning and end of each shift
• Supervised store/restaurant ensuring workflow efficiency in an impeccable environment
• Oversaw inventory checks and restock supplies as needed
• Organized busy shifts with over 15 employees
• Trained employees in all their duties and responsibilities
• Cross-trained employees to overcome potential workflow issues
• Assisted with payroll for 20 employees
• Standout Achievements:
• Awarded with the Epic Service Reward
• Promoted 2 times in 4 months in the company
• Contributed to high-level of customer satisfaction
• Improved efficiency resulting in 30% increase in sales.

• Responsible for scheduling staff hours and assigning duties
• Managed scheduling and receiving food and beverage deliveries, ensuring the integrity of product quality and quantity
• Investigated and resolved complaints regarding food quality, service, or accommodations
• Organized maintenance of food and equipment inventories records
• Assessed staffing needs, and recruited staff through Craigslist
• Performed some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
• Standout Achievements:
• Trained all staff in how to be proficient in the new POS system.

• Acted as the right hand of the restaurant manager
• Took food and drink orders and received payment from customers
• Maintained sanitation, health, and safety standards in work areas
• Cleaned food preparation areas, cooking surfaces, and utensils
• Verified that prepared food met requirements for quality and quantity
• Cooked and packaged batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
• Measured ingredients required for specific food items being prepared
• Cleaned, stocked, and restocked workstations and display cases
• Cooked the exact number of items ordered by each customer, working on several different orders simultaneously
• Served orders to customers at windows, counters, and tables.