Great management and team building/communications skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cargo Handle
US Army
08.2020 - 01.2024
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Met aircraft configurations by security cargo and mail on pallets and in place.
Directed ground crews in loading and unloading of aircraft cargo or baggage.
Assisted in training new staff on company policies, safety protocols, and equipment usage for increased workforce competency.
Strengthened relationships with clients by maintaining clear communication channels, providing updates on shipment statuses, and promptly addressing any concerns that arose during transportation.
Drove forklifts, pallet jacks and other equipment to move materials.
Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Barista/Server Assistant
Tropical Smoothie Cafe
04.2021 - 12.2022
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Learned special recipe items and seasonal offerings to best meet customer needs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.