Andres Ramirez
Retired
West Palm Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Case Manager
Farmworker Coordinating Counsel
Lake Worth, Florida
10.2018 - 09.2020
- Coordinated client assessments to determine service needs and eligibility.
- Developed individualized care plans tailored to client goals and requirements.
- Advocated for client resources and services within the community.
- Maintained accurate case documentation in compliance with regulations.
- Provided case management services including intake, assessment, advocacy, referral and monitoring of families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Compiled reports on cases and submitted them to supervisors as required.
- Conducted home visits to assess the safety of living environments for clients.
- Assisted individuals with eligibility for available benefits such as EBT SNAP Program, Food Bank, Rental Assistance, Clothing, Medicare, Medicaid...
Permit Expediter
License and Permit Services
West Palm Beach, Florida
03.2004 - 08.2018
- Coordinated permit applications to ensure compliance with local regulations.
- Managed interdepartmental workflow for timely processing of licenses.
- Reviewed documentation for accuracy and completeness prior to submission.
- Assisted customers with inquiries related to licensing requirements and processes.
- Maintained organized records of permits and licenses for efficient retrieval.
- Submitted permits to the city and county
Education
Some College (No Degree) - Business Administration
Palm Beach State College
4200 Congress AvenueSkills
- Excellent verbal, written and communication skills
- Customer service
- Team player
- Basic computer skills
- Time management
- Attention to detail
- Adaptability
- Leadership
- Bilingual
Skills
Documentation proficiency
Emotional awareness
Stress management
Case documentation
Documentation and reporting
Annual case reviews
Active listening
Case needs assessment
Goal setting
Case management
Organization and multitasking
Client relationship management
Data entry and analysis
Positive attitude
Client advocacy
Staff management
Report writing
Client assessment
Home visits and inspections
Records management
Problem-solving
Community outreach
Decision-making
Email and telephone etiquette
Multitasking and organization
Team collaboration
Crisis intervention
Conflict resolution
Time management
Verbal and written communication
Clear communication
Timeline
Case Manager
Farmworker Coordinating Counsel
10.2018 - 09.2020
Permit Expediter
License and Permit Services
03.2004 - 08.2018
Some College (No Degree) - Business Administration
Palm Beach State College