Andres Reeder

• Developed and maintained relationships with customers, vendors, and suppliers.
• Resolved customer complaints in a timely manner.
• Created detailed reports on service activities for senior management review.
• Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
• Analyzed existing processes for potential cost savings initiatives.
• Maintained accurate records of all service requests, including resolution times and costs incurred.
• Created standard operating procedures for all service functions.
• I Ran all the service request ,turned Homes for Move in,s,
• I was in charge of the pre move out walks and scheduled with Vendors to assure Turns were completed in a Timely Manor
• I pull on-call for Both States currently until the Market Goes Dark Nov. 1st

• Ensured proper documentation was maintained for all service calls performed by technicians.
• Established standards for technician safety practices, ensuring compliance with local regulations.
• Produced thorough, accurate and timely reports of project activities.
• Reviewed warranty claims for accuracy and completeness prior to submission to the manufacturer.
• Created and managed budgets for travel, training, and team-building activities.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Performed cost analysis on repair jobs in order to maximize efficiency while minimizing expenses.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Conducted weekly meetings with staff to review performance goals and objectives, providing feedback on areas for improvement.
• Inspected work sites prior to commencement of repair jobs in order to identify any potential hazards.
• Organized regular training sessions for technicians in order to keep them up-to-date with industry best practices.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Managed daily operations and maintenance of the service department, ensuring all processes were completed in a timely manner.

• Managed service staff to ensure customer satisfaction and compliance with company policies.
• Developed and maintained relationships with customers, vendors, and suppliers.
• Monitored service performance metrics to identify areas of improvement.
• Resolved customer complaints in a timely manner.
• Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
• Coordinated with other departments within the organization to ensure seamless delivery of services.

• I Ran Service request in the field
• Maintain my van stock to assure i had all that i needed to complete my service schedule
• Stayed up to date on all training classes and implemented what i learned in the field
• report to my service manager regularly

and up held the progress standard always