Andres Rey
Sacramento,CA
Summary
Results-driven IT leader and System Administrator with 16+ years of experience in telecommunications management and network infrastructure. Proven expertise in public safety radio communications, regulatory compliance, project management, and cross-agency collaboration to deliver reliable, interoperable communication systems. Skilled in technical leadership, fiscal administration, and policy development supporting life safety and emergency response.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
1
1
Certification
Work History
System Administrator
California Department of Corrections and Rehabilitation
08.2017 - Current
- Lead technical compliance and interoperability of public safety radio communications across local, state, regional, and federal agencies.
- Manage 800 MHz trunked and conventional systems, plus VHF/UHF and radio tracking technologies to maintain operational readiness.
- Collaborate with stakeholders to analyze and address critical security, safety, and operational communication requirements.
- Plan and execute complex communication projects ensuring regulatory adherence and network reliability.
- Navigate and apply California’s emergency communications policies, fiscal, human resources, and purchasing regulations.
- Conducted regular audits of system performance, identifying areas for improvement and implementing corrective actions.
- Developed documentation for system processes, ensuring consistency in maintenance and operational procedures.
- Collaborated with cross-functional teams to develop IT strategies that align with organizational goals.
- Provisioned new software and hardware for use, following established security policies.
- Provided training and support for staff on new software applications, enhancing overall user proficiency.
- Resolved technical issues by diagnosing system problems and providing timely solutions to minimize downtime.
- Led migration projects to upgrade legacy systems, improving efficiency and user experience significantly.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Telecommunications Systems Manager I (Supervisor)
California Highway Patrol
10.2013 - 08.2017
- Directed statewide public safety communication systems, ensuring FCC compliance and optimized coverage and costs.
- Led governance and policy development, procurement, system authorization, risk remediation, and cyber-awareness training initiatives.
- Managed vendor relationships for procurement and technical evaluation.
- Led cross-functional teams in the integration of new software solutions to streamline workflows.
- Developed and implemented system protocols to enhance operational efficiency across multiple departments.
- Conducted regular system audits to identify and resolve performance issues proactively.
- Mentored junior staff on best practices for system management and troubleshooting techniques.
- Spearheaded initiatives to optimize resource allocation, resulting in improved completion times.
- Conducted thorough evaluations of third-party applications prior to deployment, ensuring compatibility with existing systems architecture and adherence to company security standards.
- Collaborated with business stakeholders to define system requirements for new technology initiatives, translating needs into actionable project plans.
- Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
- Wrote and updated technical documentation covering system components.
- Created and maintained policy documentation on troubleshooting systems, detailing best practices, and inherent goals.
- Championed continuous improvement initiatives within the IT department by encouraging open communication, collaboration, and knowledge-sharing among team members.
- Coordinated with external consultants during system migrations or expansions, ensuring seamless integration with existing infrastructure and minimal disruption to end users.
- Formulated strategic direction and planning for statewide communications supporting life safety operations.
Telecommunications Systems Manager (Specialist)
California Highway Patrol
12.2011 - 10.2013
- Managed microwave network engineering projects with responsibility for permitting, budgeting, billing, and contract oversight.
- Coordinated spectrum allocation and regulatory consultations with Federal agencies.
- Supported narrowbanding efforts across VHF/UHF systems and evaluated emerging technologies for system integration and reliability.
- Developed and implemented training programs for staff on new software applications and systems usage.
- Led system upgrades to enhance operational efficiency and data integrity across departments.
- Managed vendor relationships, negotiating contracts to secure favorable terms for technology services.
- Directed incident response protocols, minimizing downtime and ensuring quick resolution of technical issues.
- Coordinated with external consultants during system migrations or expansions, ensuring seamless integration with existing infrastructure and minimal disruption to endusers.
- Responded to incidents quickly, troubleshot problems and corrected faults.
- Drafted change management policies to streamline introductions of new software and systems.
- Recommended systems improvements to technical staff, prioritizing maximum return on investment (ROI).
- Advised senior leadership on emerging technology trends and their potential impact on current systems infrastructure, facilitating informed decision-making regarding future investments.
- Maintained comprehensive inventory records of hardware assets and software licenses, ensuring compliance with usage agreements and facilitating efficient resource allocation.
- Managed life cycle replacement of hardware and software.
- Implemented and maintained technology and software budget.
- Evaluated existing processes for compliance with state regulations, implementing updates that improved operational effectiveness.
Telecommunications Systems Analyst II
California Highway Patrol
07.2008 - 12.2011
- Implemented enhanced statewide radio communications systems and programming standards.
- Administered FCC licensing and developed operational procedures for equipment programming and frequency alignment.
- Analyzed system requirements to improve operational efficiency and enhance user experience.
- Collaborated with stakeholders to gather and define project specifications for software development.
- Led cross-functional teams in identifying gaps in technology solutions and recommending improvements.
- Conducted training sessions for staff on new systems, enhancing user adoption and satisfaction rates.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Streamlined processes for improved productivity through thorough systems analysis and optimization.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Gathered requirements and performed gap analysis through design workshops with users.
- Created detailed documentation for both internal reference and client-facing presentations, improving communication between stakeholders.
Operations Manager
Precedence
11.2006 - 06.2008
- Strategic planning and execution: Created and implemented operational strategies to enhance productivity and efficiency by setting goals, defining KPIs, and developing achievement plans.
- Resource management: Efficiently managed personnel, equipment, and materials to meet operational needs without unnecessary waste.
- Process improvement: Analyzed workflows, identified bottlenecks, and implemented changes to streamline operations and reduce costs.
- Budget management: Prepared and managed departmental budgets, monitored expenditures, forecasted financial needs, and ensured operations stayed within budgetary constraints.
- Team leadership and development: Hired, trained, and developed staff to maintain necessary skills; led and motivated a team of approximately 20 employees.
- Quality control: Implemented quality control procedures and monitored performance to ensure products and services met or exceeded expectations.
- Compliance and risk management: Ensured organization compliance with industry regulations and standards; identified potential risks and developed mitigation strategies.
- Customer satisfaction: Improved customer satisfaction by addressing complaints and feedback; ensured smooth and efficient operations.
- Managed contracts, accounting, and electronic vehicle system installations including audio, video, and security.
Senior Communications Technician
RSS
11.1999 - 04.2006
- Supervising and leading a team of technicians in the installation, maintenance, and repair of electronic communications equipment.
- Performing complex technical tasks such as designing and fabricating electronic circuits and conducting radio frequency emission inspections.
- Analyzing communication system performance and making recommendations for improvements.
- Providing technical support to staff and clients, ensuring compliance with safety regulations during installations and repairs.
- Documenting and maintaining records of installations, inspections, and repairs.
- Installed broadband and satellite antenna systems; performed equipment repairs and diagnostics; prepared system designs and budget reports; trained technicians.
Education
Biology and General Studies
Various Secondary and Middle Schools
Biochemistry
Universidad de la Republica
Montevideo, Uruguay01.1992
Skills
- Network Engineering
- Mobile Communications
- Radio Frequency (RF) Systems
- Project & Program Management
- Public Safety Communications
- Regulatory Compliance (FCC, NIMS)
- Vendor & Contract Management
- Strategic Planning & Policy Development
- Emergency Response Program Implementation
- Technical Training & Stakeholder Engagement
- Network troubleshooting
- Hardware and software installation
- IT documentation
- Hardware troubleshooting
Certification
- ASTRO 25 IV&D Radio System Administrator - Motorola Solutions – Issued Apr 2022 | Credential ID: AST4102
- ASTRO 25 IV&D System Core - Motorola Solutions – Issued Feb 2022 | Credential ID: AST4103
- Server and Virtualization Foundation - Motorola Solutions – Issued Apr 2022 | Credential ID: SRV1010
- APX CPS Radio Programming and Template Building - Motorola Solutions – Issued Jun 2021
- Introduction to the Incident Command System (ICS 100) for Law Enforcement - Emergency Management Institute – Issued Aug 2015
- NIMS Communications and Information Management - Emergency Management Institute – Issued Sep 2012
- SSCP Domain: Networks and Telecommunications
- Satellite Communications
- Associate Instructor Training Course
Languages
Spanish (Native)
English (Full Professional)
Portuguese & Italian (Limited Working)
Timeline
System Administrator
California Department of Corrections and Rehabilitation
08.2017 - Current
Telecommunications Systems Manager I (Supervisor)
California Highway Patrol
10.2013 - 08.2017
Telecommunications Systems Manager (Specialist)
California Highway Patrol
12.2011 - 10.2013
Telecommunications Systems Analyst II
California Highway Patrol
07.2008 - 12.2011
Operations Manager
Precedence
11.2006 - 06.2008
Senior Communications Technician
RSS
11.1999 - 04.2006
Biochemistry
Universidad de la Republica
Biology and General Studies
Various Secondary and Middle Schools