Andres D. Reyes Valdez
Lead Person
Saint Cloud,MN
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Lead Person
Long Prairie Packing
10.2022 - 12.2023
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Developed strong relationships with cross-functional teams for better collaboration and project execution.
- Streamlined processes, resulting in improved efficiency and reduced costs within the department.
- Mentored junior team members to enhance their skills and contribute more effectively to projects.
- Resolved conflicts within the team, fostering a healthy work environment focused on collaboration and mutual respect.
Production Worker
Long Prairie Packing
06.2019 - 10.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Participated in regular meetings with team members to discuss production updates.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Shift Supervisor
Wendy's Restaurant
04.2018 - 05.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
General Laborer
Wendy's Restaurant
09.2013 - 04.2018
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
BBA - Management Information Systems
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PR06.2018
High School Diploma -
Ramon Vila Mayo High School
San Juan Puerto Rico05.2011
Skills
- Problem Solving
- Staff Development
- Critical Thinking
- Time Management
- Conflict Resolution
- Active Listening
- Team Leadership
- Organizational Skills
- Cash Handling
- Coaching
- Client Service
- Overtime Management
- Documentation and Reporting
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Lead Person
Long Prairie Packing
10.2022 - 12.2023
Production Worker
Long Prairie Packing
06.2019 - 10.2022
Shift Supervisor
Wendy's Restaurant
04.2018 - 05.2019
General Laborer
Wendy's Restaurant
09.2013 - 04.2018
BBA - Management Information Systems
Sistema Universitario Ana G Mendez - Universidad Metropolitana
High School Diploma -
Ramon Vila Mayo High School
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