Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Andres Rivera

Orlando

Summary

Results-driven Growth Manager with a strong track record in developing and implementing effective sales strategies. Expert in identifying profitable business opportunities, qualifying prospects, and fostering robust partnerships. Proven ability to lead and develop teams, driving performance to achieve organizational goals. Aiming to leverage extensive sales and management experience in a dynamic long-term role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Regional Growth Manager

The Baldwin Group
Orlando
03.2024 - Current
  • Drove Regional Expansion: Led strategic initiatives to increase Medicare enrollment by 30% across Central, FL, achieving a total membership count of 10,000 members through targeted outreach and partnerships.
  • Developed high-performing teams: recruited, trained, and managed a team of 157 sales and marketing professionals, boosting regional performance and exceeding KPIs.
  • Forged strategic partnerships: Cultivated relationships with healthcare providers, brokers, and community organizations, securing new contracts to enhance Medicare plan visibility and adoption.
  • Optimized Marketing Campaigns: Designed and executed data-driven marketing strategies, increasing lead generation by 12%, and conversion rates by 23% through digital and community-based channels.
  • Enhanced member experience through feedback-driven initiatives, improving satisfaction scores by %, and strengthening retention and brand loyalty. Leveraged technology to boost engagement, leading to a 36% increase in member retention.

Sales Manager

TogetherHealth
05.2022 - 03.2024
  • As a Sales Manager I am tasked with leading teams of 21+ licensed agents to drive performance and meet/exceed company sales targets
  • Additionally, my core responsibilities include: - Manage and coordinate the activities of staff including training, employee development, performance evaluation, hiring decisions, and the establishing of goals and performance objectives for the assigned team
  • Set goals for performance and deadlines in ways that comply with the company's plans and vision and communicate them to employees
  • Developed strategic sales initiatives resulting in average of 16.2% growth year over year per agent.

Sales Supervisor

E-TeleQuote
Remote
04.2019 - 05.2022
  • As a Sales Supervisor I was tasked with leading a team of 15+ licensed agents to drive performance and meet/exceed company sales targets
  • Additionally, my core responsibilities include: - Implementing sales strategies and call flows leading to increased sales conversion
  • Effectively manage agent key performance indicators - Partner with compliance and quality assurance teams to ensure full compliance with CMS regulations
  • Worked directly with VP, Operations in successfully launching and developing a new site of over 75 licensed sales agents.

Sales Agent

E-TeleQuote
Remote
05.2018 - 03.2019
  • Assist Medicare Retirees by performing Needs Assessments to help determine plans that meet their needs -Meet specific sales goals to ensure adequate productivity -Appointed with 90+ carriers across the United States
  • Manage average handle time making sure time is utilized wisely creating the opportunity to assist as many retirees as possible -Inbound/Outbound calls -Provide customer service to retirees with employee Health Reimbursement Accounts

Benefits Advisor

Aon
Orlando
08.2016 - 04.2018
  • Aon Retiree Health Exchange is the nation's largest Retiree Health Exchange (private Exchange)
  • With roots in the insurance industry spanning more than a century, Aon has a history of providing quality and value to our customers
  • Today, more than 100 employers, many on the Fortune 500 list, trust us for objective and personalized guidance so their retirees can choose health care coverage aligned to their needs
  • As a benefits advisor, my responsibilities included: - Analyzed customer needs and provided best options, upselling products and services
  • Provided quick turnaround time when customers called with questions
  • Recognized as a top sales agent during the 2018 Annual Enrollment Period
  • Provided subject matter expert assistance to colleagues and new hires as needed
  • Helped transition over 500+ retirees into an individual Medicare policy.

Education

Diploma -

Boone High School
Orlando, FL
06.2016

Skills

  • Team development
  • Sales
  • Leadership
  • Microsoft Office
  • Partnership building
  • Member engagement
  • Lead generation
  • Needs Assessment
  • Bilingual (Spanish)
  • Marketing strategy

Certification

2-15 Life & Health Insurance License

Timeline

Regional Growth Manager

The Baldwin Group
03.2024 - Current

Sales Manager

TogetherHealth
05.2022 - 03.2024

Sales Supervisor

E-TeleQuote
04.2019 - 05.2022

Sales Agent

E-TeleQuote
05.2018 - 03.2019

Benefits Advisor

Aon
08.2016 - 04.2018

Diploma -

Boone High School