Andres Rodriguez
San Francisco,CA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Experienced team player with a strong ability to lead and coordinate shifts. Proven success in ensuring smooth operations and achieving targets. Skilled in fostering collaboration and motivating teams to deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Bartender
Third Rail
San Francisco, CA
08.2024 - Current
Bartender
Heartwood
San Francisco, CA
09.2023 - Current
Bartender
The Treasury
San Francisco, CA
02.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
Bartender
The Beehive
San Francisco, CA
03.2022 - 09.2023
- Part of treasury and heartwood group
- Provided weekend on-call support
Bartender
Madrigal
San Francisco, CA
12.2021 - 02.2022
- Enhanced bar's performance metrics during startup phase
- Part of the pioneering team that established the bar
Bartender
The Battery
San Francisco, CA
08.2021 - 01.2022
- Communicated clearly with other bartenders, servers, managers, security personnel. to ensure smooth operations during events.
- Maintained knowledge of current menu items, specialty cocktails, craft beers, wines, spirits.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted frequent visitors by name and explained new promotions.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Arranged bottles and glasses behind bar to make attractive displays.
Bartender
Charmaine's Rooftop Bar & Lounge
San Francisco, CA
07.2021 - 11.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assigned seating, took orders and served food and drinks to customers.
- Adhered to cash handling procedures and ensured accuracy of bills presented to customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Processed room service orders accurately
Bartender
Beretta sf
San Francisco, CA
08.2020 - 08.2021
- Part of the back of the house group.
- Managed call handling and to-go orders simultaneously from Lolinda, El Techo, and Barvale during the pandemic at Divisadero location.
- Opened Divisadero location as part of the initial team
- Handled call shifts at mission location
Server & Cashier
Parada 22
San Francisco, CA
01.2020 - 04.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Managed Togo operations during pandemic
Food Runner & Server
Barvale
San Francisco, CA
12.2018 - 07.2020
- Part of the back of the house group.
- Collaborated with team to coordinate Togo operations during the pandemic.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Assisted in training new staff members on restaurant operations and procedures.
- Effectively multitasked within fast-paced environment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Food Runner, Busser & Host
Novy SF
Sanborn, CA
05.2018 - 05.2019
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered telephone to provide dining information and take reservations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Food Runner
El Techo De Lolinda
San Francisco, CA
03.2017 - 04.2018
- Part of the back of the house group.
Busser
Limon Restaurant
San Francisco, CA
09.2016 - 04.2018
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
Education
High School Diploma -
Santo Domingo
Bogota, Colombia12-2015
Skills
- Food Service
- Suggestive Selling
- Food Running
- Menu Memorization
- Safe service compliance
- Food Preparation
- Bar restocking
- Health codes compliance
- Beverage Preparation
- Basic accounting
- Payment Processing
- Mixology
- Aloha POS
- Menu knowledge
- Wine and liquor knowledge
- Team training and development
- Responsible Alcohol Service
- Identification verification
- Creative Mixology
- Bar service preparation
- Multilingual in Spanish & English
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bartender
Third Rail
08.2024 - Current
Bartender
Heartwood
09.2023 - Current
Bartender
The Beehive
03.2022 - 09.2023
Bartender
The Treasury
02.2022 - Current
Bartender
Madrigal
12.2021 - 02.2022
Bartender
The Battery
08.2021 - 01.2022
Bartender
Charmaine's Rooftop Bar & Lounge
07.2021 - 11.2021
Bartender
Beretta sf
08.2020 - 08.2021
Server & Cashier
Parada 22
01.2020 - 04.2021
Food Runner & Server
Barvale
12.2018 - 07.2020
Food Runner, Busser & Host
Novy SF
05.2018 - 05.2019
Food Runner
El Techo De Lolinda
03.2017 - 04.2018
Busser
Limon Restaurant
09.2016 - 04.2018
High School Diploma -
Santo Domingo