Andres Rodriguez
RIO RANCHO ,NM
Summary
Dynamic Server Trainer from Red Lobster Restaurant, adept in menu memorization and guest relations management. Excelled in mentoring new hires, significantly enhancing team efficiency and customer satisfaction. Demonstrated expertise in safe food handling and fostering positive customer relationships, ensuring high-quality dining experiences. Proven track record of adapting swiftly to fast-paced environments, embodying exceptional time management and interpersonal skills.
Experienced with training and developing restaurant staff to deliver exceptional service. Utilizes effective training techniques to enhance team performance and ensure consistent service quality. Knowledge of hospitality standards and track record of fostering collaborative and adaptable work environment.
Professional in hospitality industry known for delivering exceptional training and support to enhance team performance. Expertise in creating and implementing training programs, improving service standards, and fostering collaborative environment. Strong interpersonal skills, adaptability, and results-driven approach ensure high satisfaction and operational excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Server Trainer
Red Lobster Restaurant
07.2021 - Current
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Monitored new server performance and offered continuous support throughout training period.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Built and maintained professional relationships with vendors and suppliers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
V. Sue Cleveland
Rio Rancho, NM05-2022
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- Cash handling
- Safe handling procedures
- Food presentation
- Tableside service
- New employee mentoring
- Sanitation standards
- Food running skills
- Guest relations management
- Dining customer service
Timeline
Server Trainer
Red Lobster Restaurant
07.2021 - Current
High School Diploma -
V. Sue Cleveland
Similar Profiles
Adriel GaviriaAdriel Gaviria
Server at Red Lobster RestaurantServer at Red Lobster Restaurant
Diana GuerreroDiana Guerrero
SERVER at Red Lobster RestaurantSERVER at Red Lobster Restaurant
Leslie VargasLeslie Vargas
Server/Food Server Assistant at Red Lobster RestaurantServer/Food Server Assistant at Red Lobster Restaurant