Andres Rojas

Dynamic professional with a proven track record in brand awareness and customer engagement at NASCAR. Excelled in merchandise upselling and CRM, enhancing customer satisfaction and loyalty. Skilled in project management and negotiation, consistently achieving goals. Demonstrated leadership in driving sales and fostering community through innovative marketing strategies. Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions. Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.